enter negative hours?

Good morning, @LDO.

How are you doing today? I hope all is well. 

In the past, we've had users with similar issues adjust the vacation hours (this corrects the available hours, not the paycheck), then on the next check add the bereavement hours. 

To do this: 

1. Go to Payroll › Employees.

2. Select the employee.

3. Under Time off policies, find Vacation.

4. Click Edit balance (or Adjust balance).

5. Enter –5 hours in the adjustment field (this corrects the available hours, not the paycheck).

6. Save.

Then, on the next paycheck:

1. Don’t add or subtract any vacation hours.

2. Just add 5 hours of Bereavement pay so they’re properly compensated.

This corrects the balances without entering a negative value on a paycheck.

Please know you should always consult with your accounting professional before making any changes to your account. Your accountant can advise the best course of action based on your business needs. 

That should do the trick. Don't hesitate to let me know if you have any additional questions or concerns. Take care! 

Allow me to join the discussion and clarify the process of correcting the vacation and bereavement balances, as well as addressing adjustments to the employee's paycheck, LDO.

When making adjustments to the vacation or bereavement balances on the Manage time off policies page, the employee's paycheck will not be affected.

If you want to update the vacation and bereavement balances, adjusting them directly without altering the employee's paycheck is the correct approach, provided the adjustment doesn't affect the payment amount. However, if the adjustment does affect the payment or if you need to reflect bereavement leave on the paycheck, you need to delete and recreate it, ensuring the leave, such as 5 hours, is accurately reflected.

However, if the employee is paid via direct deposit, I recommend reaching out to our Live Support Team. They have the necessary tools to securely access your account and assist you with making adjustments to the paycheck.

Here’s how you can contact them:

1. Click the Help button in the top-right corner of your QuickBooks Online account.
2. Select the Assistant tab and type Talk to an expert to get support options.
3. Choose your preferred method — either Chat or Callback.

To check when Live Support is available, refer to our support hours here: Get help with QuickBooks products and services. Make sure to select QuickBooks Payroll as your product.

If you have any other QuickBooks-related questions, feel free to reply here. We're here to assist.