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February 3, 2022
Question

Error code 15276

  • February 3, 2022
  • 2 replies
  • 0 views

I am getting error code 15276. It said to download QB Tool Hub. I did. Ran the fixes. Problem not solved. When I log into my QB, it shows that I need do the payroll updates. If I say cancel, it goes right back to that message. If I say YES, it trys to run he update and gives the error code 15276. I cannot figure out how to fix this. Can someone please help me? I have QB Desktop Pro 2020. I need to get my W2/W3 for my CPA to do my biz tax return. Thanks, Ted [removed by moderator] Please text. Thanks.

2 replies

Fiat Lux - ASIA
Level 14
February 3, 2022

Consider to clean install your QBD.

https:// quickbooks.intuit.com/learn-support/en-us/help-article/update-products/error-15276/L3ckU7Sq5_US_en_US

 

AlcaeusF
Level 14
February 3, 2022

Hello, @TL23.

 

I appreciate you posting here in the Community and sharing the step you've done to fix this. I'm here to help get rid of the error you're getting when updating payroll in QuickBooks Desktop (QBDT).

 

The error 15276 occurs when one of the files to be updated is in use and cannot be replaced. Since you already downloaded the QuickBooks Tool Hub and run the Quick Fix and the issue persists, let's perform a clean install of QuickBooks in Selective Startup as mentioned by @Fiat Lux - ASIA.

 

Before we proceed, make sure you have everything you need for the process.

 

  1. Create a backup of your company file.
  2. Keep a copy of your QuickBooks Desktop product and license info.

 

Once done, you can refer to this article and proceed to Steps 2 for the detailed steps on how to perform the clean install: Install or uninstall QuickBooks in Selective startup.

 

After that, try to update your payroll by downloading the latest tax table again to double-check. You may check out this article for further guidance: Get the latest payroll tax table update.

 

For more tips and other resources, you may visit our website for reference: QBDT self-help articles.

 

I want to make sure everything is taken care of for you, so please let me know if you have additional questions about payroll or anything else QuickBooks. I'll be around to help. Stay safe.