Question

941 efile

Forum|Forum|4 years ago
January 4, 2022
8 replies
19 views

So, I submitted my 941 efile almost 3 days ago and it still says submitted to intuit. I have called a few times and the only answer I get is that it is still processing and wait 10 days. It has never been this way, I submit to intuit and it says submitted to intuit and within 24 hours (usually much quicker) it will say submitted to agency and the agency accepted or rejected. The QBDT website says same thing so its like my submission is stuck within intuit and not being submitted to agency. Both people I spoke with QBDT said it was an IRS issue to pass the issue off. It's not an IRS issue it hasnt' been sent to the IRS yet, it's still with Intuit. QBDT website even gives the process. I can't re-efile as QBDT wont' let me do that.

QuickBooks Desktop

M

Maybelle_S

QuickBooks Team

Looks like this is a duplicate post, @monikalynn.

Let me route to the post where my colleague answered a similar post. You can click here.

I've got you this helpful article for ideas about how you can manage your payroll: Help Articles for QuickBooks Desktop Payroll.

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

M

monikalynnAuthor

Good Morning and thank you for responding, however this is not about payments as I stated this is my efile 941 quarterly report. All my other efiles sent at same time, for state and w/2,W3 went thru fine. In my research the progression one efile is submitted it

submit to intuit

submitted to agency

agency accepts or rejects

My 941 quarterly report is stuck at the submitted to intuit stage and has NOT been submitted to agency IRS yet? Why, no one I talked to can tell me. I have tried now 4 times and no one can answer, they say wait. it does not take over 72 hours. Someone from a higher level was to call me back yesterday and NEVER did.

M

monikalynnAuthor

Thanks for getting back to us, @monikalynn.

I'll share some information about the e-file status in QuickBooks. Once you submitted the forms, an email will be sent to you to let you know if your e-payment or e-filing was accepted or rejected. This is sent to the e-mail address you provided to Intuit when you enrolled with the agency.

Meanwhile, you'll want to check you inbox or spam folders if you've receive an update about the status. If you haven't receive an email from Intuit, please contact our Payroll Support so we can investigate further.

Here's the link to reach out: QuickBooks Desktop Payroll.

Additionally, here's a link that'll help you manage your taxes: Year-end checklist for QuickBooks Desktop Payroll.

Please don't hesitate to reply if you have other payroll questions or concerns. I'll be around to help. Take care and have a nice day ahead.

Yes, I know that is the process and it is stuck at submitted to intuit and I have called multiple times and no answer at all and I keep getting passed off and I have asked now 3 times for a supervisor call back which has not happened yet. I know the process as I have used QB for about 20 years. Once it is submitted to Intuit and it shows submitted to intuit, then the next phase is submitted to agency and then agency accepts or rejects. It has been over 3 days since it was submitted to intuit with no movement for it to be sent to agency and no emails. My other filings for state and W2/@3 have been submitted and submitted to agency and accepted. The form that is stuck is my quarterly 941 report.

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