Pro Plus 2021

Thamk you for information.

I just purchased the Pro Plus 2021. 

Question # 1:  My accountant tells me that Quickbooks works much better on a laptop vs a Mac.  I normally use a Mac (with MacOS Sierra), but I do have another laptop with Windows 10 that I can use if that's a better option. What is recommended? 

Question # 2:  I was unable to complete installation on my laptop from the Disc so I'm going to need to download it from the website.  Will there be an issue since I've already used my License number and Product code?

Question # 3:  I own two businesses.  This may be obvious once I get the program installed, but not on the materials that came with the program that I purchased at Office Max:  can I have both of my businesses on the same subscription?

Thanks in advance for your assistance.

Becky Ray

Hi there, Beck-Beck.

Welcome to QuickBooks Community. I appreciate you for sharing detailed information about your concern so I can present accurate details. I'll make sure you're able to get complete information about how the QuickBooks desktop works.

On your first concern, there are a lot of good options for laptops or Mac you can use to get the best QuickBooks Desktop (QBDT) experience. You'll just need to make sure the two software meets the minimum system requirements for the QBDT program. This will ensure the system is compatible with your setup and help avoid any possible issues when installing and using it in the future. You can check this article to see further info about the operating system, hardware, software, and other requirements to run QBDT 2021: System requirements for QuickBooks Desktop 2021.

Second, as long you do not reach the maximum number of installations, you can able to complete installation on your laptop from the Disc. Then, there's no issue even you already used your License number and Product code. All you have to perform is find the license number and the sa product ID/code so you're able to use this when you start installing the software. However, if you're using a single-user license, you're unable to work at the same time in one company file. To further get extra details about it, you can contact our QuickBooks Suppor Team.

On the other hand, one business is for one company file or one EIN equivalent to one company file. 

Please refer to this article to see different information about the new and improved features while using QBDT 2021 version: What’s new in QuickBooks Desktop 2021.

Please feel free to post an update below if you have additional questions. I'll be more than happy to help you at any time. All the best!

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@Beck-Beck wrote:

I just purchased the Pro Plus 2021. 

Question # 1:  My accountant tells me that Quickbooks works much better on a laptop vs a Mac.  I normally use a Mac (with MacOS Sierra), but I do have another laptop with Windows 10 that I can use if that's a better option. What is recommended? 

 

Question # 2:  I was unable to complete installation on my laptop from the Disc so I'm going to need to download it from the website.  Will there be an issue since I've already used my License number and Product code?

 

Question # 3:  I own two businesses.  This may be obvious once I get the program installed, but not on the materials that came with the program that I purchased at Office Max:  can I have both of my businesses on the same subscription?

 

Thanks in advance for your assistance.

 

Becky Ray

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Answer #1

QB Desktop Pro Plus is running on a Windows machine. If you prefer running it on your Mac, you may have 2 options:

1. Have a Parallels license and a WIndows OS license to install on your Mac

2. Deploy a private cloud

Answer #2

As long as you are able to login to your CAMPS as the Primary Admin, you may reinstall your license anytime.

Answer #3

You may have multi company files created on QB Desktop for your multi business. But you are only able to open one company file at a time on the screen. You will need another solution to open more than one company file at the same

I only use the GL for doing a Financial Statement and Balance Sheet once a month, we sold the business we only have the land now.  I am the only employee, we write maybe 3 checks a month.  No deposits. Couldn't I get by with just the Pro Package,  why would I need the Pro Plus. We don't run payroll either.  I shouldn't have to pay for all the extras right?

Thanks for following and voicing your first concern in this thread, @KAYG2. I know you want to use the QuickBooks Desktop (QBDT) Pro for your business. Let me share with you some of the differences in the programs first.

QBDT Pro version:

• The QuickBooks Pro version is available for a one-time purchase. 
• Pro can have up to a 3 user license. 
• You can import data from other programs to Pro. 

QBDT Pro Plus:

• Has the same features as Pro, with additional features included. 
• Additional features include Sales tax tracking, Inventory, Expense, Payroll services, Etc. 
• Annual upgrades.
• Unlimited phone support.
• Security patches. 

Should you still opt to use QuickBooks Pro, you can purchase a (one time) license to install it. Then, open your company file from there. 

Here's how: 

1. Download QuickBooks Pro.
2. Open the QuickBooks.exe file. 
3. Follow the onscreen instructions. Accept the software license agreement. Then, hit Next. 
4. Key in your Product and License numbers. Then, tap on Next.
5. Choose your install type (Express or Custom).

To open the company file:

1. Click on Open or restore an existing company.
2. Select Open a company file, then hit Next.
3. Locate your company file, click on it, then hit Open. 

For future reference, check out these articles to guide you in managing your company files: 

• Set up and install a multi-user network for QuickBooks Desktop
• Add a user license to your QuickBooks software
• Install QuickBooks Desktop

Feel free to add your comment below if you have additional concerns. I'll be here to guide you more. 

@KAYG2 

You are still allowed to purchase a one time license of QB Desktop 2021 or 2020 at a lower price to save money. You don't need to purchase QB Desktop 2022 (Plus edition).

Why would I purchase the Pro again, if I already had it.  I only use the GL 4 hours per month, no payroll nothing else.  Business was sold, just own land and building so we maybe have 4 hours per month to use Quickbooks.  I don't understand why I would purchase it again.  Michael Rey told me last year I wouldn't be charged anymore.  In 2012 when we started using Quickbooks we purchased the GL, so don't we own it?

Hello there, @KAYG2.

Allow me to add some information about updating your QuickBooks Desktop app.

Since you already have a license from 2012, I recommend updating your license information.

Here's how:

1. Go to Help.
2. Click Manage My License.
3. Choose Sync License Data Online to update your new license information.

You can check this article to know more about updating your license information. You can also refer to this to add a user license.: Add a user license to your QuickBooks software. You can also refer to this to add a user license.

Let me know if you need further assistance with your license update. I'm always around to provide answers and clarifications to your questions. Have a great day.

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@KAYG2 wrote:

I don't understand why I would purchase it again.  Michael Rey told me last year I wouldn't be charged anymore.  

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@KAYG2 

Login to your CAMPS and check your license status to make sure. Had you purchased a subscription license, you have to renew it annually.

I'm sorry I didn't explain it very well, we already have the Pro Plan, but we are also being charged for the Pro Plus Plan which we don't need.  We only need the Pro subscription, but we are being charged for the Plus as well.  How do  we cancel the Plus and only go with with the Pro Subscription, which we already have and don't need to purchase.  I am  so confused.  I don't want to be billed for something we don't use.  Last year I was told we we wouldn't be billed for the Plus Plan.  Since we bought the Pro Plan in 2012,  why would we be billed?  Don't we already own it.  I am so confused with all of this.  Thank you for your help.  This is turning out to be so confusing for me and very stressful.

We only use a very minimal part of the GL, NO PAYROLL, NO INVOICING, NO AR...

Basically a few entries to GL AND PRINT THE P&L AND BALANCE SHEET...we sold the business, we still own the land and building so until it is  sold, I have to run these reports..  Please help.

Thank  You

[email address removed]

Joining the thread to assist you, @KAYG2. I wanted to ensure you're able to cancel your subscription.

Since you're still unable to remove the plus subscription of your account even after following the steps above, I'd recommend contacting our Customer Care Support.

They have the tools to pull up your account and share the steps needed to cancel your subscription. You can do so by following the steps below.

1. Go to Help.
2. Select Contact Us.
3. Enter a few words describing your goal for today.
4. Click Continue.
5. Choose Chat with us or Have us call you.

I'm adding this article with the topics you can use to keep your business growing with us: Account Management in QuickBooks Desktop.

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand. Take care and stay safe!

I'm confused which QBD version will suit my business. I have 4 accountants. One does payroll, the second does bank statements entry, the third one does financial statements only and W2's and W3's at end of the year for the tax purpose. I'm the fourth one and the only owner. I supervise everyone. I do payroll, 941, 940 for my clients about 250. About 70 of those have restaurants or inventory business. 

Hi there, @PromaD. Let’s look more closely at the QuickBooks Desktop products to determine which version may be right for you.

If you'll want more than three users to access your QuickBooks, QuickBooks Desktop Premier or Enterprise will work for you. You can refer to our QuickBooks Desktop comparison guide. It compares the cost, features, and support options to determine which QuickBooks Desktop program is right for you. Make sure to select the number of users. Note that additional fees may apply for payroll add-on service. Discounts will automatically apply upon checkout.

I'd also recommend reaching out to our Customer Care Support team. They can further discuss the different features and benefits of each software.

Here's how:

1. Select QuickBooks Desktop Help from the Help menu.
2. Click Contact Us.
   
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.
   
   

I'm sure that an agent would be happy to assist you with any questions that you have. For more details about our support availability, refer to this article: Contact Support. 

Please let me know if you have further questions that I can help you with. I'll be here every step of the way.

@PromaD 

Do you run bookkeeping company? I would recommend a one time license of QB Desktop 2021 or 2022 US Accountant edition for 5 users.