Receiving error code 15243 when trying to update QB Premier in preparation for export to QB online. I cant seem to navigate through the suggested options to correct.

Thank you for posting here in the Community, @randy-oden.

Can you share with me the version of your QuickBooks? Any additional information you can add will help ensure a timely solution.

Please note the update process is only possible if you're using a supported version of the program. While waiting for the details, I suggest performing some basic troubleshooting. Please start by updating your QuickBooks through the web.

It ensures the program will run in its full capacity, and there are no missing components. Here's how:

1. Go to: https://support.quickbooks.intuit.com/Support/ProductUpdates.aspx.
2. Enter the necessary information.
3. Select Search. 
4. Select Get updates.
5. Save the downloaded file on your Windows desktop.
6. Open the file.
7. Follow the onscreen instruction to install the file.
8. Once done, restart your computer.

Once done, download and run the QuickBooks Tool Hub file to ensure no background processes are running. Also, it repairs any damage data that might cause the problem.

After following the steps above, proceed with opening the program and see if you're able to export to QBO.

For future reference, visit the Update QuickBooks Desktop to the latest release article. It provides the alternative steps on updating the version.

Stay in touch whenever you have additional questions about QBO. I’m here to make sure you’re taken care of. Have a great rest of the day.

@EMD47 

You should upgrade your file on QB Desktop 2015 and 2019 prior to migrating to QB Online.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

Contact us in private and we may share those trial codes.

@1512 

Inicie sesión en su CAMPS para asegurarse de que su suscripción QB Desktop Plus esté activa.

Hi @sld49898,

As mentioned by my peer above, QuickBooks Error 15243 happens when Intuit File Copy Service (FCS) service is disabled. And, is affected by the following:

• A corrupt download/ incomplete QuickBooks installation.
• Corruption in the Windows registry because of the recent QuickBooks software change, probably an installation or Uninstalling it.
• Intuit FCS Service is not running.
• Anti-Virus is blocking access to download the latest file.

To enable QuickBooks Desktop FCS, please follow these steps:

1. Press on Windows+R keys together from your keyboard to open Run window.
2. Type COMPMGMT.MSC into the Run command and press OK.
3. Now Computer Management Window will open then tap Services and Applications.
4. Then tick on Services.
5. Scroll the cursor down, until you found Intuit QuickBooks FCS and make a double click on it.
6. Select Startup type and choose Manual.
7. Click Apply, then OK.

After that, restart computer and check if you're still getting the error.

I'm also adding these links below for additional reference:

• Clean install QuickBooks Desktop
• Resolve error when downloading QuickBooks Desktop updates

I'll be right here if you have follow-up questions or concerns about the update error, don't hesitate to reply. Take care and stay safe.