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April 19, 2022
Question

Why is my payroll double posting?

  • April 19, 2022
  • 7 replies
  • 15 views
Check number 6529 pays for 748.46, but posts in QB for 1339.07. The difference gets posted to Direct Deposit payable. It is some sort of glitch.

7 replies

QuickBooks Team
April 19, 2022

Welcome to the Community, @greg120. I'll share some information about a double entry with your payroll in QuickBooks Online.

 

I recommend checking the transactions by running the Audit Log Report.

 

Here's how:

 

  1. Go to Reports.
  2. Look for a Business overview.
  3. Choose Audit Log.

 

Once you've confirmed that the Audit Log contains a duplicate entry, deleting this can fix the issue. Follow the instructions below.

 

  1. Click the Payroll tab from the left menu.
  2. Select Employees list.
  3. Under Run Payroll, select Paycheck List.
  4. When necessary, change the date range. Then select the paycheck you want to delete.
  5. Click Delete.
  6. Mark the tick box to confirm the deletion. Then, click Delete Paycheck.

 

In addition, you can run payroll reports to double-check the correctness of your transactions.

 

I'll be here to assist you if you have any further questions or need assistance with your payroll management. Have a great day.

greg120Author
June 8, 2023

I figured out what the issue was/is.  It is an issue with the coordination of Time and QB Payroll.  Every time I change an employee's wage, it changes their payroll preference settings in Time.  I have to go in and manually adjust the preferences.  When those are out of sync with each other, the payroll double posts.  

June 8, 2023

I am truly confused about this.  Could you explain how to fix?

 

Steve Swanson