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nana95
Level 1

license & product numbers

I bought 2020 desktop from Intuit end of last year & I finally have time to install. I didn't get the license & product numbers with the disk and I'm unable to find a phone number to call.

Solved
Best answer June 02, 2021

Best Answers
MaryLandT
Moderator

license & product numbers

Let's get the license and product numbers so you can install QuickBooks Desktop on your computer, nana95.

 

You can start by using the License Locator tool to locate the information. Please use this link, Locate Your License or Product Number.

 

You also have the option to log in to the Customer Account Management Portal Site (CAMPS) web page to locate the information. For additional reference about the site, check out these articles:

If you're unable to locate the product and license numbers, I recommend contacting our QuickBooks Desktop Live Support Team. They can provide the information for you.

 

Here's how to get in touch with them:

 

  1. Go to this link: Contact Us.
  2. Choose QuickBooks Desktop from the list, then Continue.
  3. Follow onscreen instructions to contact our Support Team.
     

I'm adding this link for additional contact details: QuickBooks Desktop support.

 

After you get the license and product numbers, please browse this link to instructions: Install QuickBooks Desktop.

 

Keep me posted if there's anything else I can help you with QuickBooks Desktop. I'm always right here to help ensure you're able to install the software successfully.

View solution in original post

2 Comments 2
MaryLandT
Moderator

license & product numbers

Let's get the license and product numbers so you can install QuickBooks Desktop on your computer, nana95.

 

You can start by using the License Locator tool to locate the information. Please use this link, Locate Your License or Product Number.

 

You also have the option to log in to the Customer Account Management Portal Site (CAMPS) web page to locate the information. For additional reference about the site, check out these articles:

If you're unable to locate the product and license numbers, I recommend contacting our QuickBooks Desktop Live Support Team. They can provide the information for you.

 

Here's how to get in touch with them:

 

  1. Go to this link: Contact Us.
  2. Choose QuickBooks Desktop from the list, then Continue.
  3. Follow onscreen instructions to contact our Support Team.
     

I'm adding this link for additional contact details: QuickBooks Desktop support.

 

After you get the license and product numbers, please browse this link to instructions: Install QuickBooks Desktop.

 

Keep me posted if there's anything else I can help you with QuickBooks Desktop. I'm always right here to help ensure you're able to install the software successfully.

View solution in original post

nana95
Level 1

license & product numbers

I was finally able to talk to a person and she verified our account and sent the information to our email. I had become so frustrated trying to get to a real person, it was unbelievable. I understand this is where our future is going but I'm a little old fashioned. I do appreciate the email with such detailed instructions. I will be saving those for any emergency that may come up in the future.

Thank you,

nana95

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