Error code (-6144,-82)

I am trying to restore a back up copy but I keep getting an error -6144, -301.   I have used the QuickBooks Disk Doctor but that did not work.  Any suggesting to how to solve this?

use quickbooks dr to fix but says is good to go but loses november nad december info how am i to do 3 qtr filing and w-2 without last two months info. says if problem persists to contact support asap SO SUPPORT HELP ME Asap

Hi there, mossercpa.

Thanks for reaching out for support here in the Community. I want to make sure you're able to complete your quarterly filing and W-2s.

I appreciate you letting me know you've already tried the File Doctor. There are a couple of other options to try to resolve this error. You may want to restore a backup of the company file or use Auto Data Recovery. I've got an article for you that will walk you through the steps of these additional solutions. You can check it out here: https://quickbooks.intuit.com/community/Reports-and-accounting/Error-6144-301-when-opening-a-company....

If you still have trouble afterward, I recommend calling in to speak with a member of the Support Team. Agents have the ability to share your screen, and work alongside you to determine what's causing the problem with the missing info. The number to speak with an agent is 1-877-797-5809. The most up-to-date contact information can be found here: https://help.quickbooks.intuit.com/en_US/contact.

This info will help you get back to business. I'll be here if you have any other questions. Take care.

Hi, Please follow this to fix the issue.

Step-wise instructions are mentioned below to rename the files.TLG and.ND efficiently. So, let’s have a glance at once:

1. First press F2 in QuickBooks Desktop
2. Go to File Information and search for the location of your Company file
3. Now, open the file location once you get it
4. Look for the entire files.ND and.TLG extensions that share the same name as the Company file in question
5. Rename them by adding a.OLD at the end of each file extension

If you will still face that issue please contact with intuit support team they will help you with that issue.

www.highnesscloud.com

Thanks! That worked for me.

That works for me! Many thanks.

@Ann99 

Can you run the program and open the sample file?

Hi there, @Ann99. 

Thanks for following along with the thread and sharing your concerns. I'm happy to lend a hand with your error message. 

Often times we can resolve this error message quickly by relaunching QuickBooks with elevated permissions. To do this, you'll need to right-click on the QuickBooks application and choose Run as Administrator. 

However, if the error persists, you can follow the given steps by our user, Sanya. Renaming the .NG and .TLG files are configuration files that allow QuickBooks Desktop to access the company file(s) in a network or in the multi-user mode. Corrupted or damaged .ND or .TLG files can cause errors when opening QuickBooks Desktop. Renaming these files does not cause data loss since these are automatically recreated when you open or scan the company files using QuickBooks Database Server Manager.

Additionally, you can run the File Doctor. This way, you can scan the company file for any potential data damage issues causing the error message. To do this: 

Download and install the QuickBooks Tool Hub and run the File Doctor. See Fix company file and network issues with QuickBooks File Doctor.

Please let me know if you have any questions or concerns. I'm always around to help you out. Have a good one! 

@Ann99 

It looks like your company file is corrupted. Chat Support and ask Data Service to fix it. Otherwise, you will have to purchase a third-party file repair service.

How do I resolve this error code?

@RRN-1958 

Which error code? 6144, 82 or else?

While waiting for your response to 4GAl's clarifying question, I've provided several troubleshooting steps below to fix the error code -6144, known as QuickBooks Error 6144 82. This error often occurs due to incorrect file permissions, damaged company files, or network issues. I'll show you how to fix this, RRN.

Step 1: Ensure QuickBooks and Windows are up to date for smooth functioning.

1. Go to Help and select Update QuickBooks Desktop.
2. Select Update Now, then Get Updates.
3. Close and reopen QuickBooks to install the update again.

Step 2: Run QuickBooks File Doctor to resolve company file issues.

1. Download the most recent version of QuickBooks Tool Hub.
2. Open the file you downloaded (QuickBooksToolHub.exe).
3. Visit the File Doctor page and follow the instructions in Step 2: Run Quick Fix My File and Step 3: Run QuickBooks File Doctor section.

Additionally, you can visit about verifying file permissions and ensure QB has full access.

I'll be around if you have concerns about resolving errors in QuickBooks. I'll help you in any way that I can.