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WJS
Level 1

License and product number

I am trying to install the updated Quickbooks Enterprise.  I have gotten the list of Lic # and Product ID# emailed to us.  My problem is which one am I suppose to use?

 

Corinne Scanlon

14 Comments 14
Pete_Mc
Community Champion

License and product number

When you go through the install process, do you not get a screen that asks you for both?

Angelyn_T
QuickBooks Team

License and product number

Hello, @WJS.

 

You may need to input both your license and product number to install QuickBooks Desktop (QBDT) successfully. Allow me to help guide you how.

 

Before installing QuickBooks, make sure to check the system requirements to ensure your computer is compatible with QBDT.

 

To install QuickBooks:

 

  1. Download QuickBooks Desktop. If the installation doesn't automatically start, double-click the installer file to continue.
  2. Select Yes to All.
  3. Select Next.
  4. Agree to the Software License Agreement, then select Next.
  5. Enter your License and Product numbers, then select Next.
  6. Select the type of installation for the computer. 
  7. Select where you will be using QuickBooks. 
  8. Choose a new install location or select Next to install to the default directory.
  9. Select Install.
  10. Select Open QuickBooks to get started.
  11. Activate QuickBooks and you're all set.

To learn more about installing QuickBooks, you may visit this video tutorial: Install QuickBooks. You can also check these articles for additional reference:

 

Please keep me posted if you have any other questions about installing QuickBooks, I'll be always happy to help you. Have a wonderful day!

spookylattes
Level 1

License and product number

When I had this done, I used the topmost license/code combination. 

PaulTolson
Level 1

License and product number

yes

irfaan
Level 1

License and product number

what is the licence and product number please

IamjuViel
QuickBooks Team

License and product number

Hello, @irfaan.

 

There are different ways to know your QuickBooks license number and product code.

 

  • If you bought QuickBooks Desktop from our website, you'd received an email with your purchase confirmation and product details.
  • If you bought QuickBooks from a retail store, kindly look for the brightly colored sticker on the original CD envelope.

On the other, you can visit the Customer Account Management Portal Site (CAMPS). It allows you to view your license and product information in the Product and Services section. 

 

Also, you can view it in your QuickBooks by pressing F2 on your keyboard. 

 

You can read through these articles for more insights :

Keep me posted if you have other questions about installing QuickBooks, I'll be always happy to help you. Have a wonderful day!

Fiat Lux - ASIA
Level 15

License and product number

@irfaan 

You would get the license information in your email sent from Intuit if you purchased directly to Intuit.

Godfrey Kijjo
Level 1

License and product number

I wish to know the license & product number for the package purchased on 08/12/2020. Its name: QUICKBOOKSUK2019. Please help.

Godfrey Kijjo 

For Karr Medical Electronics Systems Ltd

Phone: +256 [removed]

FritzF
Moderator

License and product number

Thanks for joining this conversation, @Godfrey Kijjo.

 

The easiest way to know the license and product number of your QuickBooks Desktop (QBDT), just open the program and press F2 on the keyboard. The Product Information window will appear that has all the details you need.

 

On the other hand, if you bought QBDT from our websiteyou'd received an email with your purchase confirmation and product details. If it's from a retail store, kindly look for the brightly colored sticker on the original CD envelope.

 

You can also view the license and product number by logging into the Customer Account Management Portal Site (CAMPS). Here's how:

 

  1. Go to camps.intuit.com and sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
  2. Select QuickBooks Desktop in the Products & Services list.
  3. Tick Details.

 

For more information, refer to these articles:

 

 

Please let me know if you have any other issues or concerns by leaving a comment in this thread. I'll be here to help. Have an amazing rest of the day!

shani2
Level 1

License and product number

can any one help me how to see or get my product id and license number while installing

katherinejoyceO
QuickBooks Team

License and product number

Thanks for sharing your first post in this thread, @shani2. I'm here to guide you on finding the QuickBooks product key and license number. 

 

As mentioned by my peer @FritzF, you can find the numbers on the software packaging if you've purchased a physical copy of the software. 

 

You can also find it from your confirmation email if you've purchased QuickBooks online from Intuit's official website. 

 

Visit us in the Community again with ease, @shani2. I'm always around here to help you more. 

jermaine A
Level 1

License and product number

i downloaded quickbook desktop software. i didn't receive any email about my license and product number. In installing the software, i was told to enter my license and product number. I don't have these. how do i go about it?

Angelyn_T
QuickBooks Team

License and product number

Welcome to the thread today, and congratulations on successfully downloading the QuickBooks Desktop (QBDT) on your computer, Jermaine A. I can help you install the application completely. 

 

To get started, may I know where you purchased your subscription? If you bought a digital version of QBDT from our website, your product information can be seen in the original purchase email. You can try searching for the Intuit QuickBooks confirmation email you received to obtain the details. However, if you don't acquire an email, you can log in to your account management portal (CAMPS) to get your product and license number.

 

On the other hand, If you've purchased QuickBooks from a retail store, look for the label on the original packaging next to the UPC Code.

 

You can discover more about locating vital information regarding QBDT and its related products from this article: Find QuickBooks Desktop license info.

 

Once you have gathered all the necessary information, prepare for the product installation.

 

After you install, QuickBooks will prompt you to activate and update the software. If you need help with the process, check out the instructions provided from this material as your guide: Activate QuickBooks Desktop for Windows.

 

Please let me know in the comment section below if you have follow-up questions while installing QBDT in your system. I'm just a few clicks away to help. Have a good one!

Fiat Lux - ASIA
Level 15

License and product number

@jermaine A 

When did you buy the license?

Was it QB Desktop 2023 or an older version?

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