License and product number

When you go through the install process, do you not get a screen that asks you for both?

Hello, @WJS11.

You may need to input both your license and product number to install QuickBooks Desktop (QBDT) successfully. Allow me to help guide you how.

Before installing QuickBooks, make sure to check the system requirements to ensure your computer is compatible with QBDT.

To install QuickBooks:

1. Download QuickBooks Desktop. If the installation doesn't automatically start, double-click the installer file to continue.
2. Select Yes to All.
3. Select Next.
4. Agree to the Software License Agreement, then select Next.
5. Enter your License and Product numbers, then select Next.
6. Select the type of installation for the computer. 
7. Select where you will be using QuickBooks. 
8. Choose a new install location or select Next to install to the default directory.
9. Select Install.
10. Select Open QuickBooks to get started.
11. Activate QuickBooks and you're all set.

To learn more about installing QuickBooks, you may visit this video tutorial: Install QuickBooks. You can also check these articles for additional reference:

• Download QuickBooks Desktop
• Install QuickBooks Desktop

Please keep me posted if you have any other questions about installing QuickBooks, I'll be always happy to help you. Have a wonderful day!

When I had this done, I used the topmost license/code combination. 

License and product number 

Subject: Request for QuickBooks 2012 License Key and Product Key

Dear Intuit Support Team,

I hope this email finds you well. I am writing to request the license key and product key for QuickBooks 2012. I recently acquired a copy of QuickBooks 2012 and require these keys to activate the software.

Here are the details of my purchase:

• Name: [removed]
• Email Address : [[email address removed]

I would appreciate it if you could provide me with the necessary keys at your earliest convenience. If any additional information is required from my end, please do not hesitate to contact me.

Thank you for your attention to this matter. I look forward to your prompt response.

Warm regards,

[removed]
[[email address removed]]