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Frequent Explorer *

Errors Hosting Multi-User Mode

Running QB Enterprise 2018 on Server 2012.

 

I cannot switch over to multi-user mode from the workstation and I am getting Error H202.

 

I have tried the relevant help articles.  On the QB DB Server manager it says all is running fine, but on the QB Desktop File Doctor it says "QBDBMgrN not running on this computer."

 

I have also tried the relevant help article for that one as well.  Anyone go through this recently?

Solved
Best answer 12-17-2018

Accepted Solutions
Frequent Explorer *

Re: Errors Hosting Multi-User Mode

FIXED - So this was a problem for me all day.

 

It started as the H202 error and not being able to get into multi-user mode, but then I was getting errors on QB File Doctor saying *QBDBMgrN was not running on this computer".  I tried a clean install of qbmanager, manually adding firewall ports, resetting the firewall settings to default, multiple restarts, etc.

 

After several hours of my own trouble-shooting about an hour and a half with support, we tried renaming the *.QBW.TLG and the *.QBW.ND with .old (so QB would create new files) files and it not only fixed the problem but greatly sped up QB itself. 

 

If you've tried all the help articles it might be helpful to take note of the size of the .tlg and .nd files.  I was told if they are too large it could create errors.

 

For reference, my tlg file was about 1.04GB and my file size itself was 1.9GB

5 Comments
Frequent Explorer *

Re: Errors Hosting Multi-User Mode

FIXED - So this was a problem for me all day.

 

It started as the H202 error and not being able to get into multi-user mode, but then I was getting errors on QB File Doctor saying *QBDBMgrN was not running on this computer".  I tried a clean install of qbmanager, manually adding firewall ports, resetting the firewall settings to default, multiple restarts, etc.

 

After several hours of my own trouble-shooting about an hour and a half with support, we tried renaming the *.QBW.TLG and the *.QBW.ND with .old (so QB would create new files) files and it not only fixed the problem but greatly sped up QB itself. 

 

If you've tried all the help articles it might be helpful to take note of the size of the .tlg and .nd files.  I was told if they are too large it could create errors.

 

For reference, my tlg file was about 1.04GB and my file size itself was 1.9GB

QuickBooks Team

Re: Errors Hosting Multi-User Mode

It’s nice to see you in theCommunity, MLee.


I’m glad to know that our Technical Support Team was able to help you get back on track. Thank you for including the additional steps you’ve performed with them since it surely helps a lot of customers who are also experiencing the same error.

 

If you have additional questions about working in QuickBooks, I'm adding a link to our helpful articles. Just select the topic to view it.

 

If there's anything else that I can help with, don't hesitate to leave me a comment. I'd be glad to assist you further. Have a great rest of your day.

Experienced Member

Re: Errors Hosting Multi-User Mode

What is the location of these files?

Experienced Member

Re: Errors Hosting Multi-User Mode

What is the location to the files??

QuickBooks Team

Re: Errors Hosting Multi-User Mode

Good day, @mark_castro.

 

Your QBW.TLG and QBW.ND files can be found in the same folder where you saved your QuickBooks company file. I'm here to help you locate them.

  1. Open your QuickBooks Desktop company file.
  2. Go to the Home page.
  3. On your keyboard, press the F2 key.
  4. Under FILE INFORMATION, look for the Location section.

Additionally, I've added a screenshot below for your visual reference.

 

 

Lastly, I've also included this article in case you'll bump into some errors and issues with your company file: Resolve Problems Opening QuickBooks Desktop or your Company File.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

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