It's good to see you here in the Community, @lucykabugho.
I want to ensure you can access your accounts so you can get back to business.
Before we proceed, did you receive any error message upon accessing your account? Any additional information would be greatly appreciated.
In the meantime, you can follow Fiat Lux - ASIA's suggestion. It's a good start to verify if this is a browser data issue. To open a private browser, press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, it means that you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.
Come back to this post and let me know how it goes, @lucykabugho. I want to make sure this is taken care of.
Additionally, feel free to check out these resources below on how to handle your Intuit logins, user management, and company information:
Wishing you all the best!
