onlie payroll ss number applied for

Let me help you get across this challenge so you can add an employee in QuickBooks Online (QBO) without a Social Security Number (SSN), bourbondog.

We can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. 

Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once logged in, try to enter all zeroes in the SSN field. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.

If the issue persists, I recommend contacting our customer care team. They'd be able to help on how to get around this.

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in Talk to a human, then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

You can visit this article for more information about what to prepare for this year's payroll: Year-end checklist for QuickBooks Online Payroll.

Please know we're only a couple of clicks away whenever you need additional guidance about adding all-zero SSN in the QBO Payroll setup. Stay safe and have a wonderful rest of the day!

@LeizylM  RE: Let me help you get across this challenge so you can add an employee in QuickBooks Online (QBO) without a Social Security Number (SSN), bourbondog.

Are you saying QB Online now allows all zeros for the SSN, they way it should? Did you try it?

@BigRedConsulting  Oh wow. I thought QB had actually resolved this the last time everybody was blowing up about it.

I shouldn't be surprised, but I'm still feeling disappointed here.

And of course it's getting blamed on the browser.

CAN NOT PUT IN ZERO'S FOR SS # 

CAN NOT PUT IN APPLIED FOR

NEED TO DO SOMETHING OTHERWISE WILL PUT IN [removed] -

THIS IS BULL AND NEED TO HAVE SOMEWAY TO PUT IN SOMETHING THAT WILL NOT CAUSE ISSUES

FIX IT PLEASE

none of the the recommednation fixed this for the [removed] ss number a waste of time

I recognize your perspective, @bourbondog. I also appreciate your efforts in following the recommended troubleshooting steps to resolve the issue of entering your Social Security Number (SSN). I will direct you to the best resources for assistance with this matter.

To help you find the root cause of the error, I recommend contacting the QuickBooks Online (QBO) Payroll Care Team. Their tools are equipped to review your account in a safe environment and provide you with an accurate resolution of the error. 

Check out this article if you want to ensure that the assigned classes automatically sort the Workers' Compensation: Assign a Workers' Comp Class to an employee in QuickBooks Online Payroll. 

We're always around the corner to entertain your SSN-related questions. Just leave a comment below, and we'll be sure to help you. Keep safe, and enjoy the rest of your day.

@Bryan_M  RE: To help you find the root cause of the error, I recommend contacting the QuickBooks Online (QBO) Payroll Care Team.

You really don't understand, do you? Tech support cannot fix this because some idiots in product development designed and coded QuickBooks this way.

The only fix is to undo this stupidity and hire people that understand payroll to work on your payroll feature.