Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
October 25, 2021
Question

QB Desktop Premier Plus 2022 Updates

  • October 25, 2021
  • 8 replies
  • 16 views

I have an update notification and have performed the update 8 times.  Each time it goes through the update process but the message does not clear.  I have also rebooted my computer but the message still remains.

 

 

8 replies

BigRedConsulting
Level 15
October 25, 2021

I think there are several different messages. What exactly does the message you're getting say? Maybe a screenshot will help...

QuickBooks Team
October 25, 2021

Hello there, @Stacy5.

 

I appreciate you performing some troubleshooting steps to get past the update notification message.

 

As mentioned by @BigRedConsulting, it'd be best if you could provide details on the exact message you encounter. It'll help us find a solution to the problem.

 

In the meantime, we can run the Quick Fix my Program and QuickBooks Install Diagnostic Tool from the QuickBooks Tool Hub to run a quick fix on your software. Here's how:

  1. Download and install the QuickBooks Tools Hub.
  2. Open the QuickBooks Tool Hub, then select Program Problems.
  3. Click Quick Fix my Program.
  4. When the tool finishes, start QuickBooks Desktop and open your data file and try to activate it.
  5. If it still does not fix the issue, select the Installation Issues in the QuickBooks Tool Hub.
  6. Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.

 

Once done, restart your computer and open the QuickBooks data file, then activate it.

 

For more details about this step, you can check this article: QuickBooks Desktop doesn't start or won't open.

 

Please let me know how things go on your end. I want to ensure this gets resolved for you. Take care and have a great day.

Stacy5Author
October 25, 2021

Screenshot of the message I am receiving