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D
donloew
January 5, 2021
Question

Asking for Administrator password

  • January 5, 2021
  • 65 replies
  • 198 views

After one of the latest updates, I believe it was last week or so, I'm now being asked to log in as an administrator.  I close out the request and that logs me into QB.  The issue is it should not be asking for admin privileges and want to stop this.  I am also now getting issues with another 3rd party software that syncs with QB because of this so I need to find out why and how to eliminate this.

 

 

65 replies

LieraMarie_A
LieraMarie_A
Level 8
January 5, 2021

The Community has your back, @donloew.

 

You have the option to stay logged in to your QuickBooks company file, to which you're no longer required to log in every time you open your company file. Instead, you only have to log in with your username and password once the extended period has expired, or when you've explicitly logged off from the company file. The Admin can choose how long a user can remain logged in, with a maximum of 90 days (default is 2 days).

 

The admin can enable this option using the steps below:

  1. Go to the Company menu.
  2. Select Set Up Users and Passwords and choose Manage Login Settings.
  3. Under the Manage Login Settings section, select Keep user logged for and choose 1, 7, 30, 60, or 90 days.
  4. Click OK.

 

When this option is enabled, a user can close or exit QuickBooks and still be able to open the Company File, without having to enter their login credentials. You can check out this article for further information: Stay logged in to QuickBooks company file.

 

However, if you're having difficulties logging in as Admin, you can check out this article to help you: Reset your password for QuickBooks Desktop.

 

Please don't hesitate to touch base with me here if you need any additional assistance. I look forward to hearing from you again.

D
donloewAuthor
January 6, 2021

When I open QB it is asking me to put in an Administrator password.  It should NOT be asking for an administrator password.  I need to know how to STOP it from asking.  QB is asking for administrator access to my computer. 

 

My issue is not in logging into QB.  My issue is QB asking for administrator access to my computer.

    L
    LeizylMQuickBooks Team
    QuickBooks Team
    May 16, 2024

    this is the error I am having, I do not feel that Intiut wants to help us with this, has there been a resolution yet?  I am not wanting to give my users admin rights, but they need to access this software without being asked. 

     

    this is a HUGE securit flaw?  is there no fix?

     


    I understand the requirement for the Administrator password after updates in QuickBooks Desktop (QBDT), MaxHeadroom. I'm here to share insights about this.

     

    In QuickBooks Desktop (QBDT), entering the admin password after updates serves as a security measure to ensure that only authorized users can access and modify sensitive information within the software.

     

    That said, the option to remove the Password Security is unavailable. As a workaround, we can exit to a multi-user mode. All users must update in a single-user mode. After the updates, you can revert to multi-user mode.

     

    Here's how to switch to single-user mode:

     

    1. Go to the QuickBooks File at the top menu bar. 
    2. Select Switch to Single-user Mode. 

     

    I've added this article to learn more about the tasks and features available in single or multi-user mode: Features available and tasks you can perform in single or multi-user mode.

     

    Our doors are always open to assist you if you have questions besides the admin password. Looking forward to helping you out again.

    I
    in_tu_it_theworst
    September 25, 2025

    It is now almost 2026 and QB still hasn't fixed or doesn't understand this issue. What a joke.

     

    They recommend QB Enterprise Desktop installs use a terminal server and that users connect over remote desktop, then, then have the software try to run utilities that require admin privileges on standard accounts.

     

    The first person to use QB starts the service (or it fails to start if they don't have admin), then next time someone tries to open QB, it tries to run the DBManagerExe.exe to start the monitor service, unfortunately, that utility requires admin privileges. And no, we're not going to give standard users admin access on a terminal server...

     

    This is what happens when terrible software developers continue developing on a 25+ year old piece of garbage software. How many THOUSANDS and THOUSANDS of work hours have been lost to needless Intuit software problems? Their solution? Pay ridiculous fees to use QB in the cloud, where your data belongs to them and can be hacked and stolen or turned over to another party at their whim without you knowing.

     

    I'm consulting for a company and having to deal with this joke of an issue. For anyone looking to escape Intuit for good, look at Odoo.

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