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December 21, 2022
Question

Menu settings

  • December 21, 2022
  • 1 reply
  • 1 view

how do I get rid of this beta view in the QBO menu and go back to the old view with the arrows?

1 reply

AlcaeusF
Level 14
December 22, 2022

Hi there,

 

I'm here to help ensure this is taken care of for you.

 

So that I'm on the same page, may I know which specific beta view you're referring to in your QuickBooks Online (QBO) menu? Any additional information will help me provide the best resolution for your concern.

 

In the meantime, I recommend visiting our website for tips and other resources you can use in the future: Self-help articles.

 

I'm looking forward to hearing from you soon!

AbodeLLCAuthor
December 22, 2022

see attached

AbodeLLCAuthor
December 30, 2022

I want to ensure you're able to see the same view for your three companies, @AbodeLLC.

 

To start, let's perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once it shows the same view, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

I have also attached an article that provides information on how money comes in and out of your business: How QuickBooks calculates your cash flow.

 

Feel free to leave a comment below if you have any other questions about the view in your QBO account. I'm always here to help. Wishing you and your business continued success.


Ctrl + Shift + P on Microsoft Edge just brings up my printer. I will just have to live with this I guess because nothing I look up can tell me why the menu view is now different.