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E
elernor
April 14, 2025
Question

Printing issues

  • April 14, 2025
  • 1 reply
  • 5 views

All of a sudden about 2 weeks ago, I am unable to print checks in Quickbooks 2019 desktop.  Is there a fix for this problem?

1 reply

C
Chrea
Level 1
April 14, 2025

Did you reinstall QB on a new machine?

E
elernorAuthor
April 14, 2025

No.  It has been on the same machine for the last 4 years.  I failed to mention in my first post that my computer is a Windows PC running Windows 10, 64 bit.  I am wondering if a recent windows update has caused this.  I am able to print from another printer without any issues and the printer that Quickbooks is on is able to print pdfs and word documents without problems.

C
Candice14
Level 8
April 16, 2025

Did item 1 (notepad document) and printed fine.

Did item 2 (checked settings for printer and printed test page) and printed fine.

 

Ready to do item 3 (run tool hub).  What exactly should I be asking the tool hub to do?


Hey there, @elernor. 

 

Thanks for reaching back out and asking additional questions about the QuickBooks Tool Hub. 

 

The program problems tool will fix common problems when you open or work in the program. You can also use this section to resolve common PDF and print related issues, to prevent possible data issues with company files larger than 1 GB.

 

Review this guide for more details: QuickBooks Tool Hub. 

 

Feel free to come back if you have any other questions. Have a great day! 

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