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C
CTES92058
January 4, 2022
Question

Quickbooks Desktop 2022

  • January 4, 2022
  • 5 replies
  • 18 views

We've upgraded to QB 2022.  Not sure whether is was worth it!.  No more Loan Manager and the issue with emailing to Outlook is still not fixed!!!

    5 replies

    A
    AbegailS_
    Level 6
    January 4, 2022

    This isn't the kind of service we want you to experience, @CTES92058. 

     

    Allow me to step in and help you with your concerns. 

     

    The Loan Manager (.lmr) files may be missing when moving the company file into your new computer. Aside from creating a backup copy and restoring the file, let's try using the Migrator Tool. This way, the tool will download the correct version of QuickBooks to your new computer and set it up with your files.

     

    Just follow the steps and details in this article: Move or reinstall QuickBooks Desktop to another computer. Then, go to How to set up and use the Migrator Tool section.

     

    You can also check out this article for other troubleshooting options: Loan Manager or Cash Flow Projector is missing after upgrading QuickBooks Desktop.

     

    To learn more about how the loan manager works in the software, just refer to the QuickBooks Loan Manager article.

     

    The odd behavior of your outlook email normally happens if you're not using the updated version of your Outlook. You'll want to make sure that you're using a compatible one on your QuickBooks Desktop. Please check the information provided below:

     

    Also, ensure to update QuickBooks to the latest release. However, if you're using a compatible Outlook version and yet you're still getting the same issue, you can run repair Outlook to double-check if this is caused by the application that you're using. You may also want to check out this article for more troubleshooting steps that you can perform: How to fix "Error: QuickBooks is unable to send your email to Outlook".

     

    For your reference, you may also want to set up secure webmail to work with QuickBooks. Here's an article for your guide: Connect your email to QuickBooks Desktop.

     

    Keep me posted by leaving a comment below if you need a hand with QuickBooks. I'll be here to help.

     

    C
    CTES92058Author
    January 4, 2022

    Thank you, Abigail,  We appreciate your quick reply. 

    However, Loan Manager has been disabled in QB 2022 - it even says so when opening the company file. So migrating the company file wont do any good, since it's being upgraded to the new version.

    With regard to the Outlook issue - I have checked that all is updated and gone through the article you are referencing without success.

    I used to work and then from one day to the next it didn't.  The only difference at the time was an R update to QB 2021.  It was our hope that update to QB 2022 would solve the issue....but no such luck!

     

     

     

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    January 5, 2022
    @Mark_R wrote:

    .

    ........You might want to learn more about Loan Manager. This will help you track your new loans, existing loans, and make repayments.

    ...........

     

    Mark, there is no Loan Manager option in QB Pro 2022.....

     

    Will contact support with investigation ID re Outlook issue.

    Thank you.

     

     


    @CTES92058 

    If the feature is critical for your business, don't upgrade to QBD 2022. You can still purchase the one time license for QBD 2021 to keep using this feature (and cancel your QBD Plus subscription if required).

    https:// quickbooks.intuit.com/learn-support/en-us/help-article/update-products/loan-manager-cash-flow-projector-missing-upgrading/L6QgBGfm5_US_en_US

     

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