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B
BoyerContracting
March 16, 2025
Question

Registration validation code

  • March 16, 2025
  • 2 replies
  • 0 views

My desktop version just got renewed and I can't get past the product registration because quikbooks doesn't have 24/7 support which is beyond frustrating.  I'm trying to run a business and I can't log in because of a trivial registration code. 

2 replies

C
Chrea
Level 1
March 16, 2025

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

D
Dandie_AQuickBooks Team
QuickBooks Team
March 16, 2025

I understand your situation in trying to log in to your QuickBooks Desktop when you need a registration code, Boyer. To receive the validation code, please log in to your Intuit account in CAMPS, and I can assist you through the process.

 

If you have registered your QuickBooks software with Intuit, we can retrieve your validation code by logging into your Intuit account. 

 

Here's how:

 

  1. Log in to CAMPs using your product's credentials.
  2. Find the 2013 version of QuickBooks and click on it under Products and Services.
  3. Select Details and complete the necessary steps in retrieving your validation code.

 

Also, let's reach out again to our Customer Care Team and provide them with your details. This way, they can provide you with the validation code based on the details being recorded on their end.

 

Here's how:

 

  1. From your QuickBooks Desktop account, click the Help menu at the top.
  2. Click the QuickBooks Desktop Help menu and select Contact Us.
  3. Provide information about this concern in the search box, then select Continue.
  4. Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
  5. Please enter the code that will be sent to you via email and select Continue.
  6. From there, could you select how you want to connect with us? It’s either to chat with us or Have us call you.

 

 

On the other hand, you can refer to this article for their support hours and schedules to contact them at your convenience. This article also includes their contact number at the bottom of the page: Contact QuickBooks Desktop support.

 

In addition, if you encounter error messages while subscribing or syncing data in QuickBooks Desktop, there is an article available that outlines the necessary steps to resolve the issue: Fix activation, license, and product numbers issues.

 

Kindly notify me in the comments if you need further assistance in accessing your files and managing your QBDT account. I'll respond promptly with the necessary information and resources.

S
Shiva512
March 27, 2025

This information is not accurate.  I don't understand why it keeps getting repeated here - even from posters labeled "quickbooks team"?  The validation code is NOT available in CAMPS.  Multiple people have confirmed this.

 

I was also told today (3-27-25 via support chat) that no department at Intuit can or will provide a validation code for ANY non-subscription Quickbooks Desktop product.  Yes, even though support acknowledged my license was listed under CAMPS as "active".

 

I don't understand why it keeps getting mentioned here to "look under the details section of your CAMPS account".  The validation code is not there, and Intuit is stating they cannot or will-not provide it.

 

If I have information incorrect here, please correct me.  But this was as told to me today by QB Desktop support.

    S
    Shiva512
    March 28, 2025

    @Shiva512 

    Are you able to confirm that the validation servers are still operational for pre-2021 desktop products?

     

    I can confirm this fact. We can still support our clients to reinstall their old non subscription licenses and reactivate them.

     

    I have no reason to believe my license would be "flagged", and that was certainly not mentioned by desktop support.

     

    You can try to uninstall your QB program on the old PC before reactivate it on the new one. Another option, use the trial code as the first step and change it your installation code later.


    Thank you - the most helpful piton this thread.  I will retry the online activation servers with your suggestion.  Note I appear to be in a different country, but hopefully I can activate my product 

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