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A
Anonymous
April 30, 2020
Solved

System Error

  • April 30, 2020
  • 3 replies
  • 10 views

Using QB Accountant 2017, we have at least two users who get the following message when trying to start the program.  QuickBooks couldn't load a system component.  Restarting your computer might solve the problem.  Error type 80029c4a-Can't load dynamic link library DLL.  Now we have a total of 5 users, but only 2 out of the 5 get this message, and all users access the same system (server) and all access it the same way RDC.  I don't know if this makes a difference, but the two users who get this message are working from home, and connecting to this sever via VPN.  The others are at work, accessing the server straight through a RDC to the server without VPN.  I have read some things concerning that error message and it states that the AV could be blocking the DLL's from loading or to reinstall the application without interfering with the company file, is that true?

Best answer by MirriamM

Thanks for stopping by the Community space, web_95.

 

Normally, error 80029c4a can be resolve by updating QuickBooks Desktop to its latest release. Here's what you'll need to do:

  1. Go to the File menu at the top.
  2. Then, Close Company/Logoff.
  3. Go back to the File menu and choose Exit.
  4. Right-click the QuickBooks Desktop icon on your desktop, then select Run as administrator.
  5. While on the No Company Open screen, pick Update QuickBooks from the Help menu. 
  6. In the Options tab, choose Mark All and Save.
  7. Mark the Reset Update box in the Update Now tab.
  8. Click the Get Updates button.
  9. Once the Update Complete appears, close and re-open the program.
  10. If you get the message to install update, select Yes. Restart your computer after the installation. 

However, if the error still persist, I recommend checking your antivirus software. 

 

For more information about to resolve this issue, you can consider checking out these articles:

Leave a comment below if you have other QuickBooks related questions. I;m here to answer it for you. Have a great day!

3 replies

M
MirriamMQuickBooks TeamAnswer
QuickBooks Team
April 30, 2020

Thanks for stopping by the Community space, web_95.

 

Normally, error 80029c4a can be resolve by updating QuickBooks Desktop to its latest release. Here's what you'll need to do:

  1. Go to the File menu at the top.
  2. Then, Close Company/Logoff.
  3. Go back to the File menu and choose Exit.
  4. Right-click the QuickBooks Desktop icon on your desktop, then select Run as administrator.
  5. While on the No Company Open screen, pick Update QuickBooks from the Help menu. 
  6. In the Options tab, choose Mark All and Save.
  7. Mark the Reset Update box in the Update Now tab.
  8. Click the Get Updates button.
  9. Once the Update Complete appears, close and re-open the program.
  10. If you get the message to install update, select Yes. Restart your computer after the installation. 

However, if the error still persist, I recommend checking your antivirus software. 

 

For more information about to resolve this issue, you can consider checking out these articles:

Leave a comment below if you have other QuickBooks related questions. I;m here to answer it for you. Have a great day!

A
Anonymous
May 1, 2020

So we did the update as stated in the article, now in the update now tab as the system was updating we had an error.  Under Service Message Error #403.  I did the update about 9am on 5-1-20, and so far no users have complained about anything.  Is this update error something we need to look further into?

M
MaryAnn_E
Level 4
May 1, 2020

Hi @web95.

 

When QuickBooks Payroll Update Error 403 occurs, the QuickBooks does not let you approach the website due to improper configuration of the Internet.

 

 I’d be glad to give you the detailed steps to download the latest table in QuickBooks Desktop. Let me show you how: 

 

  1. Go to the Employees menu
  2. Select Get Payroll Updates.
  3. Select the Download Entire Update checkbox.
  4. Select Download Latest Update. A window appears when the download is complete.

 

 Also, you can check this article to give you more details about the payroll tax table in QuickBooks Desktop: Get the latest payroll tax table update.

 

Should you have other concerns or questions, know that you're always welcome to post here anytime. Stay safe always.

G
Glomar
June 28, 2021

No Ive restarted many times.  No avail.   I checked the virus protection; wasnt the problem.  Ive been holding to get help since 9 am and everyone keeps bouncing me over to someone else with long hold periods.  Pauline said she had my back and hung up on me.  Quickbooks has no technicians and I really wish I could buy an accounting program that people that you could actually talk to.  I am so so so so so disappointed in QB's and my blood pressure is g\reaching its limit trying to get help from your technicians.  

 

katherinejoyceO
katherinejoyceO
Level 9
June 28, 2021

Thanks for letting me know about your call experience with our QuickBooks Support team, @Glomar. I also appreciate you for following the steps shared by my colleague.

 

Since none of the above resolutions works for you, it means your QuickBooks company file has suffered massive corruption. In such a case, repairing it would be best. 

 

First off, you back up your company file, then restart your computer. It will ensure there are no programs that may affect the repair. Then, follow the steps below:

 

  1. Open the Windows Start menu, then select Control Panel. If you're using Windows 8 or 8.1, search "Control Panel" in the Windows Start menu.
  2. Select Programs and Features then Uninstall a Program. Note: If you don't see Programs and Features, select Programs instead. Then select Program and Features.
  3. Select QuickBooks from the list of Programs, then Uninstall/Change.
  4. Select Continue, or Next.
  5. Select Repair, then Next.

 

The repair should start right away, but it may take a while to finish. You can leave it running, and come back once it's done. Click done, then select Finish.

 

 

Once done, restart your computer to complete the repair, then update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security updates.

 

You can also check out this link in case you'll get an error during repair: Repair QuickBooks.

 

Visit us again if you have additional concerns with anything else. We're always around to help you some more. Take care!

 

 

 

 

K
kate johansson
November 10, 2021

Is Your QuickBooks still showing Error code 80029C4a, Even you Followed the above stated solutions. We believe your QuickBooks might require some advanced troubleshooting steps, Therefore You can go through the below stated solutions which is capable enough to get rid of QuickBooks system error 80029C4a.

 

 

https://quickbooks.intuit.com/learn-support/en-us/install-new-products/fix-error-80029c4a/00/201383

 

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