Reconciling Build Assemblies

Hello, @RWalczak.

I'm here to help fix the issue you're having with reconciling build assemblies in QuickBooks Desktop (QBDT).

Reconciled or cleared transactions showing as unclear may occur when a future date is entered in the Statement Date field of the Begin Reconciliation window.

There are two ways on how to correct this. First is to undo the previous reconciliation and then reconcile the transactions again using the correct date. Here's how:

1. In QBDT, go to the Banking menu, click Reconcile.
2. In the Begin Reconciliation window, select the appropriate account then click Undo Last Reconciliation.
3. A message to backup the company file before undoing a previous reconciliation is displayed. If you have already created a backup, click Continue.
4. Click Ok when the message Undo Previous Reconciliation has completed displays. Note that the last reconciled on date has reverted to the previous date.
5. Reconcile the transactions again.

The second option is to leave the reconciliation as it is. The transactions will appear as cleared on the report once the statement date has been reached.

To help prevent this issue in the future, check the date in the Statement Date field of the Begin Reconciliation window before continuing with the reconciliation. Make sure the date does not occur in the future.

For more information about managing reconciliation in QBDT, consider checking out these articles:

• Reconcile an account in QuickBooks Desktop.
• Resolve common issues on Previous Reconciliation report.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

I'm only a post away if you have follow-up questions about this or anything else QuickBooks. I'll be happy to help. Stay safe.

I should have included in my original email the following steps I already took.

I have verified and rebuilt the data.

I have already unreconciled and reconciled 4 times with the same problem, the build assemblies do not clear. 

When starting the reconciliation, I always click hide transactions after the statement end date so that I don't clear something I shouldn't.

If you would like I can reconcile again and highlight on the report the items that should have cleared but did not.

I wish you didn't have to go through all these hurdles when reconciling your build assemblies, @RWalczak. I want to stop this from happening to you as soon as possible.

I appreciate your doing some basic troubleshooting steps. To help fix the issue, let's ensure the account you use in the inventory part of the assembly is expenses, not a bank. If you use a bank, please update the affected account.

But if you use bank and the issue persists, I'd suggest contacting our Customer Care Team. This way, they can further look into this issue and provide additional troubleshooting steps to get this fixed. 

1. Press F1 on your keyboard to open the Help page.
2. Click Contact Us.
3. Enter your concern in the box and select Continue.
4. Choose either Start messaging or Get a callback.
5. Complete the required data and submit the request.

Make sure to contact them within business hours to ensure a swift response.

I've additionally included a few detailed resources about working with inventory assemblies that may come in handy moving forward:

• Track the products you manufacture
• Set up a bill of materials

Keep me posted if you have any other questions about QuickBooks Desktop. The Community and I are always here to help. Keep safe. 

I spent 2 1/2 hours on the phone with someone yesterday and my problem still exists.  I was told I had to do an update on the server that stores my QB Desktop.  This was done and I tried doing the reconciliation again for the 5th time with the same results.  The Build Assembly items do not clear.

PLEASE SOMEONE HELP.

I can be reached at [XXX-XXX-XXXX] (Phone number removed by Moderator).

Hello, RWalczak.

I understand how important it is for your company to eliminate those build assemblies from the reconcile screen. I have shared your issue with my team and someone may reach out to you soon to discuss your case much further.

I encourage you to check your email or your Community profile from time to time to see their recommendations. If the issue is still unresolved, I recommend contacting our QuickBooks Desktop Support once again. They can pull up your account and submit a ticket for further investigation.

Please refer to the step provided by my colleague MichelleBh to reach them.

If you have further questions or other QuickBooks concerns, please add any details below. We're always available to help you.