Sample company file access issue

I'll share the steps on how you can access the sample company file, @satC.

You'll want to run the QuickBooks File Doctor tool. This helps fix issues when opening a company file including a sample file.

First, you'll need to download the tool hub. Here's how:

1. Close QuickBooks.
2. Download QuickBooks Tool Hub. Then, save the file on your Desktop.
3. Open the file you downloaded (QuickBooksToolHub.exe). Follow the on-screen steps to install and agree to the terms and conditions.
4. Double-click the icon on your Windows desktop to open the tool hub.

After that, look for the QuickBooks File Doctor from the hub.

1. From the launchpad, select Company File Issues.
2. Click QuickBooks File Doctor.
3. Follow the steps that'll guide you through the rest.

Once done, restart your computer and try accessing the sample file again. Learn more about the tool in this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

Additionally, here's a link that covers all the tasks you can do when using QuickBooks Desktop. Just look for responses that  fit your concern: 

• View all articles in QuickBooks Desktop.

That'll do it. Please let me know how you get on after trying the steps as I want to ensure this is resolve for you. Take care and have a great week ahead.