Is anyone else having issues with a QuickBooks checking account? My account is on hold and I need help accessing my funds.

I appreciate you for taking the time to reach out to our support team, jcvarelajr61. Let me connect you to them again, as they have the necessary tools and expertise to assist you.

I understand you've already contacted our support team; however, the best step we can take is to contact them again. This will allow you to inquire about an update on your escalated case and continue your investigation securely.

Here's how:

1. Sign in with your QuickBooks Online company.
2. In the upper right corner, click on the (?) Help icon.
3. Select Search, then click Contact Us.
4. Write your issue or concern and click Continue.
5. Choose a way to connect with them.

Nevertheless, you can visit this article for future assistance if you want to learn how to use mobile check deposit to deposit funds: Use mobile check deposit with QuickBooks Checking.

Please know that you’re not alone in this, and reaching out for help during this challenging time is okay. If there's anything else you need help with handling this, you can add a reply below, and I'll circle to help you.

I just got off the phone with a QuickBooks support representative who said that the reason why my account is closed is because I was supposed to submit a picture of my driver license and a selfie to ID myself, but I only uploaded a pdf copy of my California driver's license and therefore my account is locked.  Furthermore, she said that the funds will be on hold for 270 business days upon that time QuickBooks will make the decision to return the funds to me or to send them to the State of California as unclaimed property!  Really?  Can you just send me another email to ID myself properly? Someone please pinch me.  I am about to file a police report and contacting an attorney.