Balance Sheet Report

Hello, Lhorie27.

I'll share additional steps to remove deleted accounts from the Balance Sheet report in QuickBooks Online.

QuickBooks automatically creates a journal entry when you make an account with a balance inactive. The remaining balance gets transferred to another account. Thus, changing the setting to non-zero will keep the deleted accounts visible since the existing transactions on that account will remain to ensure your books stay balanced.

You can merge the deleted account with the other account as a workaround to remove it. I'll show you how to do it.

1. Go to the Accounting menu, then Chart of Accounts.
2. Select the small Gear icon, then mark Include inactive.
3. Find the account you want to reactivate, then select Make Active.
4. Locate the account you just made active. Click the Report dropdown, then choose Edit.
5. Update the account name. 
6. Hit Save and Close, then Yes when you get the prompt asking if you want to merge the account.

You may also export your report as an Excel spreadsheet. From there, you can customize and manually remove those inactive accounts.

In addition, you can review this article to learn about changing the layout and how to filter it to see only the information that matters to you: Customize reports in QuickBooks Online.

Just click the Reply button below if you need further assistance with running reports. The Community and I will be here to help you.