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Level 1

Question on Invoice number sequence. Last invoice number I have is 35320 but wen I click new invoice, why do I get Invoice number 35219 ?

 
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QuickBooks Team

Question on Invoice number sequence. Last invoice number I have is 35320 but wen I click new invoice, why do I get Invoice number 35219 ?

Hello, info18.

 

QuickBooks Online recognizes the last invoice number recorded. It's possible that a user created an invoice with a different invoice number. You can check it in the Audit Log report. Here's how:

  1. Click the Gear icon.
  2. Choose Audit Log

You can reset the invoice number counter to resolve this. When you create a new invoice, you'll have to manually enter the right number so the sequence will be corrected. 

 

Drop by anytime if ever you need help with QuickBooks Online. Have a nice day! 

 

 

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