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mariekeele
February 23, 2021
Question

Employee billable rates

  • February 23, 2021
  • 46 replies
  • 139 views

I am looking to update the default billable rate for our employees in Quickbooks Online. I have searched everywhere but cannot find the list of employee billable rates, only cost rates and product/service rates.

This is for the rate that is auto-entered on timesheets as the billable rate.

    46 replies

    K_Siman
    K_Siman
    Level 1
    February 23, 2021

    Hello @mariekeele! It's good to see you here in the Community. I'm happy to help you with your employee rates. 

     

    The rate that comes into TSheets from QuickBooks Online is the cost rate you set up on the Employee Information page within QBO. That's the time that you use to pay your employees for payroll. The time that you use in invoices will use their billable rate.

     

     

    In their profile is also where you can make their billable rate default as well. This can't be updated on a company level, it's done individually within their profile. You can, however, run a report to give you a list of the employees and their billable rates. Here are those steps:

    1. Log in to QuickBooks Online as the admin.
    2. Go to Reports on the left menu and search "Employee Contact List".
    3. Click on the little gear icon in the upper right-hand corner of the report.
    4. Click on Show More under Change Columns.
    5. Select the box next to Billable Rate.
    6. Click on the white space to apply (there's no save option).

     

     

     

     

    If you have any further questions or need any clarifications, please don't hesitate to respond to this post. All of us here in the Community are eager to help. :)

    SDM2
    September 20, 2021

    Hello,

    I hope I am not late in writing about this subject.  We have a new employee that I cannot seem to get his billable rate to default when I bring his timesheet up in the weekly timesheet recording that I do weekly.  All of the other employees' billable rates come up as a default, and I would like our new employee to do the same.  The example given does not appear in the the report section.  Am I missing something.  I noticed this original answer was given this year.  Than you  very much!!

    Aslollar
    January 23, 2022

    Hello, Aslollar.

     

    I'm here to ensure you can enter the billable hour rate for your employee in QuickBooks Online. I'll show you how:

     

    1. Go to + New and select Single time activity.
    2. On the Time Activity page, enter the billable rate.

     

    If you're still unable to enter the billable rate, I suggest reaching out to our Customer Care Support team to assist you in entering the billable rate on the system.

     

    To learn more about hourly cost rate, you can check out these articles for more details: 
     

     

    If you have any other questions, don't hesitate to ask. I'm only a post away if you need me.


    Also I have had no less than 5 calls to your support team live and none of them have been able to figure it out either. I can’t spend hours upon hours online waiting for your tech team to read articles I’ve already read to have no results. This seems to be a problem for others as well! This needs to be taken to your product development team and not by me filling out a form. An employee at QuickBooks needs to have a product meeting. 

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