Extreme Difficulty With Slow Loading on All Online Browsers/Computers & Services

I understand your situation, @LEMotorsports. Transitioning to an online system can present challenges, particularly when hurdles during migration and performance issues occur.

Improving loading times and navigation could greatly enhance your workflow and efficiency. These aspects would save valuable time and help your business operate more smoothly, ultimately leading to greater productivity.

On the other hand, QuickBooks Online (QBO) is expected to load frequently used pages in about 10 seconds. However, this can vary based on your operating system, device processing power, available RAM, and internet bandwidth.

To check if your browser meets the requirements, you can run a Google Speed Test to measure your internet speed. For more information, here's an article: Why is my QuickBooks Online slow?

Additionally, the interest can be added before you start reconciliation. See screenshot below:

Also, since you have a request for additional features in QBO, let's submit those ideas to our product engineers. That way, they will review your suggestion and consider it for future updates. 

Here's how:

1. Go to the Gear icon, then choose Feedback. 
2. Type in your ideas or suggestions. 
3. Hit Next to submit.
   
   

Additionally, categorizing online bank transactions is crucial for effective financial management. It enhances clarity, improves budgeting, aids in tax preparations, and ultimately facilitates informed financial decisions that support your business's long-term financial health.

Thank you for sharing your concerns with us about loading times in QBO, @LEMotorsports. We're here to support you throughout this transition and ensure you have the tools needed to succeed. Please feel free to reach out if you need any further assistance.

@LE Motorsports Quickbooks online is one of the slowest programs you will use since 2010. It is not getting better. Those of us who have been using it for a while can categorically tell you that it getting SLOWER. 

Notice that @Jeff_S below said that Quickbooks online is estimated to take 10 SECONDS to load frequently used pages. TEN SECONDS IN 2025. The average website aims to load a page in UNDER ONE SECOND. This is how out of touch Quickbooks is.

@LE Motorsports it's the beginning of the year and it cannot be overstated how imperative it is that you look into other options for your accounting needs. The amount of time it will save you in the long run is invaluable. Just take two minutes to scroll through the most popular threads on this message board and you will quickly see how the most basic features either don't exist in Quickbooks online or have been removed without warning. Customer feedback shows that the the product is becoming unusable.

After the forced "New Invoice Layout" debacle last year that we're still suffering from, my team saw all but one business migrate to different software. They are out there. Freshbooks, Wave, Xero, Zoho, Sage, Square.... you can absolutely find something cheaper and better for your needs. 

The Reconciliation feature is Bugged for all the accounts that we have connected to our financial institutions allowing for transaction imports.  All that I get on my side is Beginning Balance / Statement Ending Balance / Statement Ending Date.

Our services at it's slowest runs 400mbs Up and Down so the internet is no issues.  Our hardware is grossly oversized, due to other program requirements, and we are using your desktop app so the browser should be no issue. It is certainly a massive issue with the long lead-times, 10sec loading can only be attributed to a bottleneck at the source.  Our end of year reconciliations & reviews are going to take an absurdly long amount of time. 

We are a small business, a few employees and total sales less than $1M / Year and it is not designed for heavier usage.  The new software certainly seems slated for for the hobbyist.  



  

@Jeff_S   RE: Transitioning to an online system can present challenges, particularly when hurdles during migration and performance issues occur.

I am here to help. It is my primary goal. Kindly allow me reword that for you to be more accurate:

Transitioning to an online system can present challenges, particularly when transitioning from QuickBooks Desktop - the real QuickBooks - to the weak and lame QuickBooks Online, which continues to create hurdles during migration after 15 years of getting it wrong and not fixing it, and because QuickBooks Online is such a slow pig.

There, isn't that better?

10 seconds is a crazy goal. The goal should be .25 seconds with a max of 2 seconds during peak load, anything higher and infrastructure should be upgraded. We pay a significant amount of money for this service.

JUNE 17 2025 - CHECKING IN

This program is getting WORSE not better. Weird implementations no one asked for, and constantly throttling my experience makes me hate this software more and more every day.

This program has gone from meh, to my least favorite part of my day. Creating estimates and even just typing single line items makes me want to find a better job.

I don't understand how your team thinks 10 seconds loading time is a great benchmark in 2025, maybe when dialup was a thing, sure. But in this day and age that is pitiful.

I can render 3D models in browser faster than your program can type the words "Holy Moly this is so dang slow."

-END RANT-

Amen!  QB has long been a behemoth monopoly that continues raising prices and reducing value offered.  How the QB/Intuit/Credit Karma/TurboTax/MailChimp conglomerate isn't legally considered a massive conflict of interest astounds me.

10-seconds to load the page for ONE transaction is horrendous.  Between the load time for info about the transaction, load time for selecting an account to post to, load time for selecting a vendor for the transaction, and typing a few words into a memo for the transaction, it takes about an average of 30-seconds to "quickly" post a transaction.  So, with the *hope* of getting lucky and being able to "swiftly" post TWO transactions per minute, that means you need to set aside HALF AN HOUR to record a mere 60 transactions?!?!?

...at this rate, it would be quicker to do accounting with a pencil and paper...

AUGUST 2025 UPDATE: QUICKBOOKS IS GETTING EVEN SLOWER!

This week, we've experienced up to 20 SECONDS to just load up the SEARCH BAR ON THE HOMESCREEN. Then, after typing five characters in the search, we need to wait 15 MORE SECONDS to see any results. So that's half a minute to just find one transaction. What is happening, Quickbooks???

By the way, this isn't a browser problem, internet connection problem, or cookie problem. Other webpages and similar programs like Xero are loading just fine. 

Where can we see Quickbooks developer updates on how they are actively responding to the customer feedback of these UNACCEPTABLE LOAD TIMES FOR QUICKBOOKS ONLINE?? When can we expect to see improvement??

I a so tired with Quickbooks eventually at the end of the day just loading and loading - my speed test is fantastic and every other program I use is fast ! I have tried various browsers but it just keeps circling and circling - I am seriously thinking of asking all my clients to move to Xero - as i never have the problem with Xero - Quickbooks - you have to look at what is happening and solve it - other software doesnt do this