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SamanthaSB
May 4, 2021
Question

Matching transactions

  • May 4, 2021
  • 1 reply
  • 79 views

Hello, 

 

I am having a difficult time matching transactions from the bank feed. The transactions either don't show up at all, or the dates that they cleared are incorrect. I have been manually categorizing transactions instead of matching them and I noticed many invoices still say unpaid. 

 

I am assuming this is occurring because I did not match them so technically they still stand unpaid. This has happened for about 3 months, which I have reconciled already, and I just want to clean this mess up before it gets worse. 

 

I am not sure how to approach this issue. I tried undoing the transactions I categorized and then matching them, but I find the same exact issue, the dates are way off, it will reflect several incorrect vendors, or it won't show at all. 

 

Thank you in advance for the help! 

 

Samantha Breeden

    1 reply

    A
    AileneAModerator
    Moderator
    May 4, 2021

    Hello, SamanthaSB. 

     

    When you use the bank feed in QuickBooks Online, you'll be able to add or match your transactions to ensure QuickBooks Online matches what's in your real-life bank account.  

     

    1. Go to the Banking menu, and then hit the Banking tab.
    2. If QuickBooks has found a possible match for the bank transaction, QuickBooks displays an outlined green box under the Category or Match column that says 1 record found message to the matching transaction.
    3. Tick the boxes next to the transaction and then Accept.
    4. For multiple invoices, click the deposit transaction and then tap the Find match radio-button. This will open the Match transactions page where you can choose the transactions to match.
    5. For duplicate records, mark the box next to the transaction and then choose Exclude. 

     

    For details about matching downloaded transactions, check out these guides:

     

     

    Additionally, you can set up a bank rule to automatically categorize your transactions. Please refer to this article for the steps: Set up bank rules to categorize online banking transactions in QuickBooks Online. 

     

    Feel welcome to message me anytime if you still have questions or concerns. I'm always here to help. Take care and have a lovely day ahead.

    S
    shawnpetiteinc
    April 14, 2022

    Question..............when I am matching receipts and it says there are 2 matches but they are not the correct ones, how do I match it with the correct receipt?

    C
    cgv423
    February 14, 2023

    Hey there, @shawnpetiteinc.

     

    Thank you for following along with the thread and sharing your concerns here in the QuickBooks Community. 

     

    Once you upload a receipt, QuickBooks will automatically try and find a match for you. However, if QuickBooks cannot find a match, you have the option to search for the transaction. You can do this by clicking on the Review link in the Action column. 

     

     

    You can follow these articles for the detailed steps on how you can manage your transactions:

     

     

    Please let me know if you have any additional questions or concerns. I'm always around to lend a hand. Take care! 

     


    Just getting started. Integrated honey book to quickbooks. One of my banking transactions shows two records found to match a deposit. One for invoice , one for payment. Same client, same date , same dollar amount. Do I match the invoice or the payment when in banking review.

    Thanks, 

    Cindy

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