I'd be happy to give some information about how money-in transactions work in QuickBooks Online (QBO), Tom208. This way, I can guide you appropriately.
I have a workaround, so your tenant invoice will be posted to Rent Receivables in QBO.
All money-in transactions you created in QuickBooks will post automatically to Accounts Receivable (A/R). When you make an invoice, it means you’re creating Unpaid Sales. When payment is received, the invoice (A/R) is cleared and recorded as Income. For more knowledge, visit this link: What are accounts receivable?
As a workaround, you can create a Journal Entry instead of an invoice to prevent the transaction from being automatically posted to collectables. Please be aware that your AR balance will be deducted if you process payments. To fix this, you must create another JE for that payment. Check out this article for complete steps: Create journal entries in QuickBooks Online.
Before using the workaround, I strongly advise consulting with an accountant. They can help you through the entire process and provide additional solutions that are a perfect match for what your company does.
Once ready, you can record the invoice payment and deposit the amount to the specific account.
I've also included these resources that'll guide you in managing your sales transactions in QuickBooks:
If you have more questions about handling your tenant's transaction, I'm always here to help. Keep safe!
