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January 22, 2022
Question

Transaction report

  • January 22, 2022
  • 2 replies
  • 0 views

Why when you do a transaction report for multiple years, Quickbooks does not have all the transaction listed.  I can do reports for each individual year and get all the information, why can't I get it on one page for 2 or 3 years? This is really frustrating.  Wasting so much time.

2 replies

QuickBooks Team
January 22, 2022

Thanks for dropping by the Community today, dggoodwin.


I recognize the importance of having the transactions show up on the report, especially for the period selected. This provides a clearer view of what happened to the business at that specific time. Let me share some details about building reports in QuickBooks Desktop (QBDT).


The date and accounting method affect the information you’ll see on the report. For example, a cash basis report only shows income when cash is received and expenses once they’re paid. Meanwhile, the accrual method displays income regardless of when the money is received or paid.


Check this article for more details: Differentiate Cash and Accrual basis. It outlines the complete steps on how to set your reporting preferences.


Regarding the missing transactions, I appreciate it if you can send a screenshot of the report with its name. This is to check if we have a reported issue.


For future reference, the following resource provides a detailed list of the tasks you can do on a statement: Customize reports in QuickBooks Desktop. It contains some links on how to personalize a report, set up a schedule, handle memorized reports, etc.


Let me know in the comment section below if you have any clarifications on running a transaction report. I’ll be around to help you. Have a good one. 

dggoodwinAuthor
January 22, 2022

Assuming this is coming from a computer.  This does not help.  I have had this problem before, never a solution.  I have only been using this program for the last 25 or 30 years.  

 

If I run a transaction report from 1/1/2019 to 12/31/2021 I get most of the transactions.  If I change the date to 1/1/2019 to 1/22/2022, it eliminates data.  It is taking me forever to put it into CSV and excel and then cutting a pasting, a real pain.

Rainflurry
Level 11
January 22, 2022

@dggoodwin 

 

What transaction report?  What transactions are missing?  Can you post screenshots?

BigRedConsulting
Level 15
January 23, 2022

Your screenshots don't look like they're from the same parts of the reports.

 

I think it depends on the base report you start with. If I start with a custom transaction detail report I don't see this happening. (Start at Reports | Custom Reports | Transaction Detail.)

 

dggoodwinAuthor
January 23, 2022

Of course they are from the same report.  All I did was change the period of the report.  That is the problem, the data disappears and is not complete for the entire period.  That is the reason it looks like a different report.  That is the problem!

Level 9
January 23, 2022

I appreciate you for coming back to the thread to add additional details about your concern. With this, I'll be sharing some troubleshooting details and steps to ensure you'll be able to run the report accurately.

 

QuickBooks Desktop allows you to customize any reports. Then, once you modify the report's date and that date is linked to transactions, the data for that entire time period should be displayed. Since this is not what happened in your end, I suggest making sure that you open the right company file to ensure that you open the right data.

 

If the issue persists, I recommend running the  Verify and Rebuild Data Utilities to get this sorted out. The Verify Data utility identifies any potential data damage issues that might've caused data to disappear after changing the period of the report. While the Rebuild Data utility repairs damaged data in your company file. Before this, you'll have to secure a backup copy of your company file.

 

To Verify data:

 

  1. Go to the File menu.
  2. Scroll down to Utilities.
  3. Select Verify Data.
  4. Click OK.

 

To Rebuild Data:

 

  1. Go back to the File menu.
  2. Choose Utilities.
  3. Select Rebuild Data.
  4. Click on OK when you get the message Rebuild has completed.

 

To see further details, you can click on this article: Verify and Rebuild Data in QuickBooks Desktop.

 

If the issue continues to occur, I reccomend contacting our QuickBooks Support Team. They have the tools to pull your account to deep investigate the cause of the problem.

 

You may open this article to see steps on how you can save QuickBooks reports so you can use them in Microsoft Excel: Export reports as Excel workbooks in QuickBooks Desktop.

 

Let me know if you have other questions about running report in QuickBooks. I'm always free to help you whenever you need my assistance. Take care and stay safe always!