Please enter a valid phone number including area code error on registration of a new user

Hi @MaryGraceS 

Thank you so much, this resolved the issue I will write to the support to team to deactivate the newly open account.

Regads

Evans

yes, 

Thanks for coming back, benstan.

Are you referring to adding an item under an expense account? If so, we can add a new product or service item posted to an expense account to track the sale.

But first, let's enable the Inventory tracking feature in QuickBooks Online (QBO). Just refer to this article for the steps and details: Set up and track your inventory in QuickBooks Online. Then, go to Step 1: Turn on the inventory tracking section. 

Then, follow the instruction below on how to add a new item:

1. Go to the Gear icon.
2. Choose Product and Services.
3. Tap New.
4. Select Non-inventory or Service.
5. Add a name. If you track SKUs, enter an SKU for the product.
6. From the Category ▼ dropdown, select the category the item category.
7. Choose the I sell this product/service to my customer's checkbox. If you don't sell the item, you can leave it unchecked.
8. In the Sales information section, enter a description. This is what your customers will see on their sales form.
9. Enter an amount in the Sales price/rate field. Note: If you charge a variable rate for services, you can leave the Sales price/rate data field blank. Add the price when you fill out the invoice or sales receipt.
10. Tap the Income account ▼ dropdown and the Expense account you want to use to track the sale.
11. Press Save and Close.

For more details about this one, check out this article: Add product and service items to QuickBooks Online. 

To learn more about how to properly use items in your account, refer to this link: https://www.firmofthefuture.com/content/quickbooks-expense-or-items-tab-quickbooks-accounting-tips/.

Visit our Expenses Helpful Articles for more insights about managing your expenses. 

I'm just one reply if you need a hand with managing your Chart of Accounts or ay QBO related. I'll be here to help. Take care always.

I'm here to guide you in creating a replica of your books of accounts from your QuickBooks Online (QBO) company to your other account, @Pradeep K.

You can move your existing lists from another QBO company. To do this, you'll have to manually export your books of accounts to an Excel file and import them to the other one. This way, there'll be no changes in your original books.

There are a few ways to export your data out of QuickBooks. Many forms, lists, and reports have a download button (Please see the attached file below).

You can save the data onto your computer's hard drive or follow these steps below on how to export your account list. Here's how:

1. Go to the Reports menu.
2. Search for and run the Account List report.
3. Customise the list report's columns (i.e., Account Name, Type, Detail Type).
4. Click the Export icon and select Export to Excel.
5. Check the details and save the report as Excel or CSV.

After that, log into your other QuickBooks company and import your books of accounts. Here's how:

1. Go to the Gear icon.
2. Select Import data.
3. Choose Chart of Accounts (I've attached a screenshot below for your reference).
4. Map your data and follow the on-screen instructions to complete the process.

To learn more about exporting and importing your lists (suppliers, customers, inventory, and chart of accounts) to QBO, I encourage you to check out this article: Move your lists to QuickBooks Online.

Once done importing, the next step is to download your transactions to QuickBooks. You can either connect your accounts to online banking or manually upload them. Then, categorise them to keep your books updated.

Let me know in the comments below if you need further assistance in managing your books of accounts in QBO. I'll be glad to help. Take care always.