The invitation link may have already expired, that's why it's asking the user to enter a valid phone number with the area code. To fix this, a new invite needs to be sent so the user can enter the phone number without the error message. Also, make sure to use a phone number with the same region as your QuickBooks version.

If you get the same result, I recommended doing some browser troubleshooting to fix unexpected behavior, like an error message. Things like cache or an outdated browser can sometimes be the culprit for such an issue. For information on this and recommended steps, please see the following article: Troubleshooting browser problems.

I've included some resources on managing users, and tutorials for some How Do I tasks:

As always, I'm just a post away if you need any additional help. Take care.

E

evansmuriu291Author

In noticed that it doesnt support Kenyan phone number +254. Is there a workaround for this.

R

rosiethedog40

i have some issue , could you advise please

AlcaeusF

Level 14

Thanks for joining this conversation, @rosiethedog40.

Our Product Engineers are still investigating and working to fix this issue (INV-39519) as soon as possible.

In the meantime, I recommend following the workaround shared by my colleague above, which is to let the user who is trying to accept the invite visit the accounts.intuit.com and create a new login. Once done, send a new invite again and leave the phone number field blank.

Additionally, I highly suggest contacting our Phone Support team so they can add your details to our notification list. This will help our Engineers determine the number of affected users. An email will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.

Here's how to reach them:

In QBO, go to the Help (question mark) icon at the top right.
Select Contact Us at the bottom to connect with our live support.

I want to make sure everything is taken care of for you, so please let me know if you have any other issues or concerns. I'm always here to help. Have a good one!

Fiat Lux - ASIA

Level 14

My company is located in the US, and this particular vendor is located in Europe.

@RobertDee

If you are using QBO US version, explore this 3rd party payment service to deal with multi currency transactions.

https://veem.grsm.io/veems

Another option, both of you and/or your vendor may utilize TW as your virtual account. It supports QBO with bank feed and Open Banking complied.

https://prf.hn/l/7gg1NWy

Hope it helps

1

1082

We are based in curacao. After I log in I get the question to verify my phone number but curacao doens't show in the list

Fiat Lux - ASIA

Level 14

@1082

Make sure you have open a QBO Global version for Curacao account.

https://quickbooks.grsm.io/South-America

You had to see the name of your country (i.e Curacao) on the top of screen when registering your credential.

B

benstan

Hello, I'm new to QB, how to set up QB for my service industry? Looking for someone who could do this for me? my business is based in UAE.

Fiat Lux - ASIA

Level 14

@benstan

Do you have a QBO UAE account?

https://quickbooks.grsm.io/Arab-Emirates

yes,

QuickBooks Team

Thanks for choosing QuickBooks Online (QBO) in managing your business. Let me guide you on how you can set up your service industry in your account, evansmuriu291.

When signing up for QBO United Arab Emirates (UAE) version, it will ask your business type in the Tell us about your business page.

If you'll want to update it, we can access the Company settings to change it to your service industry. Let me show you how:

Go the Gear icon on the top menu.
Choose Account and Settings.
Click the Company tab.
Tick the Company type Pencil icon.
Tap the Industy drop-downa and choose your Industry type on the list.
Hit Save.
Press Done.

For more insights about managing your account, just refer to this link: https://quickbooks.intuit.com/learn-support/manage-your-account/misc/02/manage-your-account-global?label=QuickBooks%20Online.

Visit our QBO Helpful Articles page that will provide you articles about running your business in QBO.

This will take you in the right direction today, but please don't hesitate to get back to me if you have any follow-up concerns. I'm always here to help. Have a great day ahead.

B

benstan

have done all those setups watching a youtube video. Now, need to know, how to set up expense line items by branch, organize them like (revenue, expense, asset et.c) which I don't know :) (don't have accounting background)..

R

RCV

QuickBooks Team

Thanks for coming back, benstan.

Are you referring to adding an item under an expense account? If so, we can add a new product or service item posted to an expense account to track the sale.

But first, let's enable the Inventory tracking feature in QuickBooks Online (QBO). Just refer to this article for the steps and details: Set up and track your inventory in QuickBooks Online. Then, go to Step 1: Turn on the inventory tracking section.

Then, follow the instruction below on how to add a new item:

Go to the Gear icon.
Choose Product and Services.
Tap New.
Select Non-inventory or Service.
Add a name. If you track SKUs, enter an SKU for the product.
From the Category ▼ dropdown, select the category the item category.
Choose the I sell this product/service to my customer's checkbox. If you don't sell the item, you can leave it unchecked.
In the Sales information section, enter a description. This is what your customers will see on their sales form.
Enter an amount in the Sales price/rate field. Note: If you charge a variable rate for services, you can leave the Sales price/rate data field blank. Add the price when you fill out the invoice or sales receipt.
Tap the Income account ▼ dropdown and the Expense account you want to use to track the sale.
Press Save and Close.

For more details about this one, check out this article: Add product and service items to QuickBooks Online.

To learn more about how to properly use items in your account, refer to this link: https://www.firmofthefuture.com/content/quickbooks-expense-or-items-tab-quickbooks-accounting-tips/.

Visit our Expenses Helpful Articles for more insights about managing your expenses.

I'm just one reply if you need a hand with managing your Chart of Accounts or ay QBO related. I'll be here to help. Take care always.

smithjon123w

Thanks for sharing this post. Call us [phone number removed] to get more information.

Visit: https://howfixerrors.com/quickbooks-error/how-to-fix-quickbooks-error-6000-832/

1

1088512005

9619440524 NAVI MUMBAI 410218

Fiat Lux - ASIA

Level 14

@1088512005

Any specific concern? You may use QBO India version.

https://quickbooks.grsm.io/India

P

Pradeep K

wants to know how to create replica of our books of accounts from QB to an other QB for testing purpose without changes in original books.

Fiat Lux - ASIA

Level 14

@Pradeep K

Where is your company located?

R

Rea_M

Level 10

I'm here to guide you in creating a replica of your books of accounts from your QuickBooks Online (QBO) company to your other account, @Pradeep K.

You can move your existing lists from another QBO company. To do this, you'll have to manually export your books of accounts to an Excel file and import them to the other one. This way, there'll be no changes in your original books.

There are a few ways to export your data out of QuickBooks. Many forms, lists, and reports have a download button (Please see the attached file below).

You can save the data onto your computer's hard drive or follow these steps below on how to export your account list. Here's how:

Go to the Reports menu.
Search for and run the Account List report.
Customise the list report's columns (i.e., Account Name, Type, Detail Type).
Click the Export icon and select Export to Excel.
Check the details and save the report as Excel or CSV.

After that, log into your other QuickBooks company and import your books of accounts. Here's how:

Go to the Gear icon.
Select Import data.
Choose Chart of Accounts (I've attached a screenshot below for your reference).
Map your data and follow the on-screen instructions to complete the process.

To learn more about exporting and importing your lists (suppliers, customers, inventory, and chart of accounts) to QBO, I encourage you to check out this article: Move your lists to QuickBooks Online.

Once done importing, the next step is to download your transactions to QuickBooks. You can either connect your accounts to online banking or manually upload them. Then, categorise them to keep your books updated.

Let me know in the comments below if you need further assistance in managing your books of accounts in QBO. I'll be glad to help. Take care always.

S

szirabamuzale

Hey All,

I hope you are well.

Is it possible to create a link between my QuickBooks and any PoS system?