Account Management

I have sucessfully transferred files from enterprise to myquick books pro 2024 today, can i delete all the enterprise files.   everytime i try to click on an answer to my questions it brings me back to the log in page.  Fristrating 

can you help me to resubscribe my quickbooks

Your account is on hold.

My accountant online account seems to be working fine except for payroll option on a couple of clients. I spoke with an advisor yesterday about payment and he said everything was fine and subscription all good, so why is my payroll option not working, is there maybe a refresh quickbooks option on desktop?? As I know that when I uninstall QB on mobile and reinstall it refreshes everything

Comment puis-je accepter sa demande si mes options sont grisées

How do I ask workforce to repeat the invitation?

No text available

No text available

No text available

When you first started using QuickBooks Online for your construction business, what was the single thing that tripped you up most — something you wish someone had just told you from the start?Maybe it was figuring out which plan you actually needed, getting Projects set up, understanding how billable expenses work, or something else entirely. Whatever it was, we'd love to hear it — your experience could save the next person a lot of head-scratching!

No text available

No text available

L'ajout du client sans abonnement est uniquement pour notre suivi en tant que firme( prospect) donc j'aimerais éviter qu'il reoive un avis ¸systématiquement,

I have recently become the treasurer of a non-profit organization that uses Quickbooks.  The previous leadership has not collaborated with account handover and the account is tied to 2FA for a cell phone we do not have access to.  All my outreach to support pushes me to send in ID etc, but that does not work because my name is not on the account.I have access to the email accounts that the organization uses, it's the 2FA to a former employee's cell number that is preventing access.  I am able to send in the government corporate registry and my own ID to prove I am on the board of directors.  I just need to know how to do that so the account can be reinstated.Thank you very much

How can I change layout of the page?

No text available

Is anyone else having trouble getting the payroll update? My subscription is active, updates are on automatic. The other updates have run but I can not see a payroll update nor does one happen when I run all updates.

No text available

No text available

I have recently become the treasurer of a non-profit organization that uses Quickbooks. I am not listed on the Quickbooks account. The previous leadership has not collaborated with account handover and the account is tied to 2FA for a cell phone we do not have access to. All my outreach to support pushes me to send in ID etc, but that does not work because my name is not on the account.I have access to the email accounts that the organization uses for QB, it's the 2FA to a former employee's cell number that is preventing access. I am able to send in the government corporate registry and my own ID to prove l am on the board of directors. I just need to know how to do that so the account can be updated.

Anyone else in this boat. I also do not want any AI agents

Je veux les effacer, et faire le ménage, afin que mon échéancier soit plus propre

Quand j'appuie sur Approuver, ça "travaille" mais la feuille de temps ne passe pas à "approuvé" et les heures ne se mettent pas dans mes projets reliés.

We have a couple of clients that have left, and I am still getting subscription emails about them even though we have nothing to do with them. The only thing I can see is that we are still there as an accountant user.

No text available