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Summerset97
Nov 8, 2023 4:54 PM UTC
Question

adding admin for account to get support

We have Quickbooks Pro Desktop and need our IT team to contact QB support.  Because IT is not on the account, support cannot help them.  How do we add our IT team to our account without having to add additional licenses? 

4 replies

4Gal
Level 5
Nov 8, 2023 5:28 PM UTC

Login to your CAMPS as the Primary Contact and invite your IT Support as the Secondary Contact.

Summerset97Author
Nov 8, 2023 5:31 PM UTC

I know CAMPS stands for something.  Could you tell me how to get there/what it is?  Sounds like an account page in the website, but I'm not seeing it.

4Gal
Level 5
Nov 8, 2023 5:37 PM UTC

https://camps.intuit.com/

 

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