@TerriFoust24 When you open the Customer Center and click the 'New Customer' line under the 'New Customers & Jobs' button in the top left of the Customer Center window, the New Customer window will open.

In the top left of the New Customer window, you will find a text box labelled 'Opening Balance' directly under the 'Customer Name' text box.

Jamike

This is helpful especially where activities are yet virgin. But what happens in a situation where one has already commented updating current transactions and now needs to insert the opening balances?

Irene R

QuickBooks Team

You can create an invoice to record the Opening Balance without affecting the transactions to your customer's account, Jamike.

Here's how:

Open your QBDT company file.
Go to the Customers menu, then choose Customer Center.
Right-click on the specific customer to select Create Invoice.
Create a service or product item that represents the Opening Balance.
In the Description column, enter Opening balance as the description.
Once done, click Save and Close.

This will then reflect the current balance of your customer. I’m leaving you this visual reference, which I've replicated after performing the process:

Let us know if there's anything else you need to adjust your customer's opening balance. This thread is open for your Reply anytime.

RhoiceW

QuickBooks Team

Hi there, TerriFoust24. I can help you add customers with credit opening balances in QuickBooks Desktop (QBDT).

You can add a customer by going to the Customer Center. Then, click the New Customer & Job dropdown. You can also follow the steps provided by FishingForAnswers, which is correct too.

In addition, you can refer to this article to learn how to record paid invoices in QBDT: Take and process payments in QuickBooks Desktop.

Get back to this post if you still have concerns about adding a customer in QBDT. I'm always here to help you.

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