Change Primary Admin

Hi there, andyzoo99. Since the current primary admin has left the company and you can’t access their account, you won’t be able to follow the usual steps to transfer admin rights. Instead, you should submit a request to our account protection team to do it.

 

To complete this process, you’ll need to fill out a request form and provide documents proving that you own the business or have permission to take over the account.

 

For detailed steps and a list of required documents, please refer to this article: Request to be the primary admin or contact.

 

If you have any additional questions, feel free to leave a comment below.