Deposits

Let's work together to ensure you can select an account for your deposit, @sbpapania.

There are times a browser is full of frequently accessed page resources causing websites, like QuickBooks Online (QBO), to act weirdly. And can be the reason why you're unable to see a list of accounts for a deposit under the ACCOUNT column.

To begin with, let's consider logging in to your QBO account using a private browser. To use a private or incognito browser, here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P
• Edge: Ctrl + Shift + N

If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to choose an account to create a deposit. But if you get the same result while using a private browser, let's switch to different supported browsers instead.

I'm adding this article that'll guide you in working with your bank and credit card accounts so they always match with your statements: Reconcile an Account in QuickBooks Online.

Let me know in the comments below using the Reply button if you've got questions other than working with bank deposits. I'll be here ready to lend a helping hand. Take care and stay safe!