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2 replies

QuickBooks Team
Nov 1, 2026 3:04 PM UTC

Could you share a few details about your setup and what you’re seeing? First, please let us know if your QuickBooks Desktop is running on a cloud or hosted server (such as Rightworks) or on a local computer/office host PC. It would also help to know the exact year and edition you are using, such as Premier 2023 or Enterprise 24.0.
 

Next, describe what happens when you try to launch the program. Does the window fail to appear, freeze, or close immediately? If any specific error messages or codes pop up on your screen, please include those as well.
 

Feel free to share those details along with anything else you've noticed. We’re here to help, and we'll walk you through the next steps. 

SIAB
Level 2
Nov 2, 2026 12:30 AM UTC

​@Fhhhgff What QB Desktop year version? Can you login to CAMPS and find your license status there?