Make Changing Primary User Easier!!

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Our business, like so many others I’m sure, has changed treasurers. That means that we need to change the name that correspondence from Intuit is addressed to. Nothing else changes. Just the name, yet you have seen fit to make it impossible to do this (at least I cannot find the way.)

I need to change the name of the primary user and get all email sent to me, instead of our old treasurer.

We are registered under the corporate email address, so that doesn’t change...just the name of the addressee.

Can you make this easier, please?

Justin [Removed]

Secretary/Treasurer

Pound Ridge Fire District

QuickBooks Desktop

KenoLee_P

QuickBooks Team

To change the primary administrator for your company, the current Primary Contact or an authorized admin must log in to the Customer Account Management Portal (CAMPs) to transfer the role.

You cannot directly change the primary contact or primary admin name because the primary contact and admin role are tied directly to your Intuit Account and security profile.

Here’s how to assign a new Primary Contact:

Sign in to Intuit CAMPs.
Go to the Primary Contact section and select Change.
Select the new primary contact from the list of contacts on the account.
Select Save and Close.

Please take note that if you aren’t listed as a primary contact, please have an admin add or invite you to the account. Once you accept the invitation, the primary contact can be successfully changed.

If the current Primary Contact has left the company, you must request primary admin access from the Intuit team to make changes.

Let me know if you have additional questions.

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