search engine not working for me

I’d like to help you fix the search issue you’re having, Sarkisian.

When QuickBooks shows “no transactions” before you start typing, it means the search isn’t loading or finding your transactions properly. This happens because of a glitch that stops QuickBooks from accessing your data correctly.

To help isolate the problem, I recommend clearing your browser’s cache and cookies. Sometimes, outdated or corrupted files stored in the browser can cause the search bar to malfunction. Additionally, please ensure you’re using a supported and up-to-date browser, as this ensures optimal performance and security when working with QuickBooks Online.

After trying these steps, let us know how it goes. We’re ready to assist you further right away to make sure you can work smoothly with our software.