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jaa1805
Aug 7, 2025 2:27 AM UTC
Question

WHY I CAN NOT SEE MY BILLINGS?

WHEN I TRY TO SEE MY BILLINGS A SQUARE WITH THE MESSAGE 'SOMETHING´S NOT QUITE WELL' APPEARS

3 replies

MariaSoledadG
MariaSoledadGQuickBooks Team
QuickBooks Team
Aug 7, 2025 3:29 AM UTC

It's good to have you here in the Community, Jaa. Odd display behavior or getting error message is sometimes caused by browser issues. 

 

This happens due to outdated browser versions and compatibility glitches. You can delete the cache and clear Intuit-specific cookies to free up space and potentially improve your device performance. But if the problem persists, consider switching to another browser. 

 

You might be wondering which option fits your business with the most improved features. Check this out, and compare with similar QuickBooks offerings: Introduction to QuickBooks Solopreneur.

 

By following the troubleshooting steps above, the page should display without a hitch. And if you have any concerns or need further guidance, don't hesitate to reach out. The Community team is here to help every step of the way.

jaa1805Author
Aug 14, 2025 5:15 PM UTC

I FOLLOWED ALL THE STEPS YOU SENT ME , I CLEAN THE DATA AND COOKIES BUT I STILL CAN NOT SEE MY BILLINGS

I HOPE YOU CAL SOLVE THIS PROBLEM

MEANWHILE, I WILL BE GRATEFUL IF YOU SEND ME MY LAST 2 BILLS TO MY MAIL [email address removed]

Kurt_MQuickBooks Team
QuickBooks Team
Aug 14, 2025 5:58 PM UTC

We'll point you in the right direction to help you access your payment history and review your previous subscription billing in QuickBooks Solopreneur, @jaa1805.

 

It's best to contact our Live Support to get a copy and review your previous QB Solopreneur billing. They also have the necessary tools to sort this promptly and provide the details you need to resolve your inquiry. To begin, here's how:

 

  1. Access your QuickBooks Solopreneur company.
  2. Select (?) Help.
  3. You can use the QB Assistant and enter your question or topic. QB Assistant will provide options for you to get answers. Or, you can use the Search tab and enter a keyword or topic you're interested in. When you search, you'll be offered a list of articles related to your topic to choose from.

 

For support availability, please see this page: Get help with QuickBooks products and services.

 

Please don't hesitate to leave a comment below if you have other questions about subscription billing or need assistance performing specific tasks in QuickBooks. As always, our team will respond as soon as possible.

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