ACH deposit returned

Hello @NewberryPestControl.

Welcome to the Community! Thanks for checking in regarding the ACH deposit. Getting paid is a priority for your business and I’m here to help.

To make sure I’m giving you the correct information, can you provide a few more details, please?

• Did you send the customer an invoice through QuickBooks?
• Did they pay via ACH and then the payment was returned to them?
• Did your customer cancel the payment with their bank?
• Have you received any notification regarding the returned payment?

I’ll keep an eye out for your reply so we can determine what our next steps will be so we can get this taken care of.

Chat soon!