Bank feed is not working

Anyone figure out how to get BOA to work? This thread was started months ago. Someone must have cracked the nut by now. Customer support told me to wait for an email when it would work again. Thanks

Thanks for joining this thread, setusupforsuccess.

I can provide some additional information about the problem you’re e experiencing with Bank of America.

To make sure I’m on the same page, are you referring to transactions not updating (INV-31103)? If yes, our engineers will release an update/patch this week.

I’ll personally monitor on this case and update the thread as soon as the solution is available. However, if you’re using the desktop version, I suggest following the steps provided by @AlcaeusF.

This should point you in the right direction.

I appreciate your patience while we’re diligently working for the permanent resolution. If you have any follow-up questions or concerns, reach out to me. I’ll be right here to answer them.

Deposits are not being recorded, we're having to do this MANUALLY.  And in the Sales/Deposits, the deposits suddenly only show starting in 2018 and earlier, nothing is current.  It's been happening all week and I'm having to pay my bookkeeper to do the job I also pay Quickbooks to do.  I can't believe QBO are making a mess of my company!  Any chance this will be solved without my having to sit on the phone for 2 days with tech support?  And even then, there's no guarantee it will even rise to the level of opening a ticket??  Forget elevating it to "level 2" where people actually have tech skills.  So frustrating.

I'm having the same issue with a PNC credit card feed. I spent an hour on the phone with customer service only for them to have me completely disconnect the account (losing the data that was already there) and nothing fixed. Originally told me the "team" working on the issue said to check with my bank to see if it was something on their end but then ended up telling me that it is an issue they are working on and they will add me to the notification list when it gets fixed.  Very frustrating, especially trying to button up the year end!! 

Debating on dropping QBO and going to something else.

Yup, similar problem here.  I connect to a number of different accounts with the same bank.  This morning I successfully downloaded from all accounts.  One hour later (after I had done a number of transfers) QB decided to only download from a couple of accounts and is just hanging there (not downloading) from the other accounts.  Can QB figure out what is wrong?  Of course not!  This means I cannot close the accounts for the month.  It's just one of the many things I have come to hate about the service.  I now laugh cynically when I see the adverts telling us all how wonderful Quickbooks is.  Pretty much all the accounting firms I speak to have the same opinion too.  Come on guys, just fix it, will you.  This is money we are dealing with not some scumbag social media website!

We have upgraded our bank accounts to a higher level business set up.  Same bank and the majority of the accounts are the same.  I try our new login but the system will not let me sync the accounts we have in our old set up.  What do I do?  They are the same accounts, only a new login.

My account balances are not updating in my QB desktop 2019. I manually added the accounts, but they do not automatically update as transactions are made. Please advise.