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Aug 11, 2022 3:43 AM UTC
Question

Banking

Why would QuickBooks take a little over 7000 out of my account instead of putting it in on a normal transfer

3 replies

Level 8
Aug 11, 2022 4:00 AM UTC

Hello, Corecut04.

 

I'd like to help you out but I need more details from you. 

 

Can you share more details about what $7000 is? Would this be related to services fees? Or would this be part of QuickBooks Payments? If not, is this related to a bank record categorization? 

 

I'd appreciate if you could give more details about the issue. This way, I can come up with the solutions or give you important details about it. 

 

Looking forward to your reply. 

Corecut04Author
Aug 11, 2022 4:09 AM UTC

Customers that paid me online went into the QuickBooks account and when I transferred it over to the bank instead of putting it in the account it took it out of my account

QuickBooks Team
Aug 11, 2022 4:40 AM UTC

Thank you for your response, @Corecut04. I'm here to assist you in resolving your banking concern.

 

Before I can figure out and provide you with a resolution that fits your situation. I want to know if you're using our QuickBooks checking account. However, if it's just about recording transactions to QuickBooks, I'd like to ask for a screenshot. Any additional information would be highly appreciated.

 

I'll be waiting for your reply. Please take care and enjoy your day!