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November 16, 2020
Question

Bills and Deposits

  • November 16, 2020
  • 1 reply
  • 0 views

When I enter bills, then pay them, the bill comes up as a deposit and the bill payment is a withdrawal, so the two end up canceling each other out. Now my account says it has all these funds, but those funds have been used to pay the bills. I am so confused. What can I do?

1 reply

Level 9
November 16, 2020

Hi there, heather3090.

 

Thank you for posting here in QuickBooks Community. I'll provide how entering bills and pay bills work in QuickBooks Desktop. Before that, can you please provide screenshots of your end where you can see the bill appears as a deposit and the bill payment is a withdrawal? I'd appreciate any further details so I can provide an accurate answer.

 

When you enter a bill, QuickBooks will add an entry for payables that you will pay at a future date, including expenses incurred, materials purchased, or services provided by a vendor. Then, when you enter or pay a bill, QuickBooks records the transaction to your Accounts Payable to settle your payables as withdrawal.

 

Since the bill comes up as a deposit and the bill payment is a withdrawal, I'd suggest deleting and recreating the bills and bill payments. This is to verify if you encounter the same thing so we can further investigate the issue.

 

Here's how:

 

  1. Click the Vendors menu at the top.
  2. Choose the Vendor Center.
  3. Search the name of the vendor in the search icon.
  4. Double click each entry from the Transactions section.
  5. Choose Delete.
  6. You'll be prompted with Do you want to delete it anyway? Click Yes to confirm.

 

 

 

 

Then, click the articles below on how you can re-enter the bills and pay the bills.

 

 

Please refer to this article to see steps on how you Pay your vendors using the Write Checks window: Use Online Bill Pay in QuickBooks Desktop

 

Don't hesitate to press the Reply button and leave a comment if you need anything else. I'll be sure to get back to you.