Checking

It's great to hear from you, @ngoldman-gcsfirs. I'd want to route you to the right support.

As this is a public forum, we're unable to access your accounts. For further help with your account and statements, you can reach out to our Support Team directly.

To obtain support information, please follow these steps: 
 

1. Open QBO and go to the Help icon in the upper right to display the support window.
2. Head to the Assistant tab and enter a brief description of your concern in the Type something bar.
3. Click the Get help from a human link to see more options.
4. In the How would you like to connect with us? section, choose Chat for real-time support and Callback to speak with an agent.

I have included a reference offering comprehensive information on the most convenient time and day to get in touch with our support team: Contact Payments Support.

Scan this guide for more information: QuickBooks Checking FAQ.

Let me also share this reference for the amount of money moving in and out of your business and bank account: Use reports to track cash flow in QuickBooks Online.

If you have any more questions or need additional support regarding your QuickBooks Checking, feel free to get in touch. I'm available and ready to assist you.