how come my checks won’t deposit, keeps saying oops something went wrong. never had this issue until recently

The browser's cache can become filled and cause issues, such as an inability to deposit checks in your QuickBooks Solopreneur, Fairfield.

If you're referring to checks in the banking page not being added to your QuickBooks company, I recommend accessing QB Solopreneur in private or incognito browsing mode. It can help optimize your computer's performance and free up storage space for smoother operations.

See these keyboard shortcuts to open a private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

After that, log in to your QB Solopreneur account and deposit the checks again. Once done, consider clearing your browser's cache to improve performance and minimize technical issues. Exploring other supported browsers can also be beneficial.

If you're referring to mobile check deposits, please be sure the checks meet the deposit requirements and verify all necessary information such as the amount, limit, and other references. Once you confirm that the details are correct, you can troubleshoot your mobile device to resolve the issue. Here's how:

For iOS devices:

1. Go to your Settings and choose the General option.
2. Find the iPhone Storage and tap on it.
3. Click Offload App.

For Android devices:

1. Go to your Settings, then choose Apps.
2. Click the QBO app and tap Storage.
3. Click Clear Data.

Additionally, categorize your transactions to reflect income and expenses accurately in your financial statements, providing a clearer picture of your business health.

Keep this thread for future inquiries about handling checks or other QB Solopreneur matters. Our team is committed to helping you use our program with confidence and support.