How dispute a checking account transaction

Thanks for sharing your concern on the QuickBooks Community page, Squad. I'm here to share some insights on how QuickBooks handles customer disputes and what to do if you get one.

Technically, QuickBooks Payments will be notified once your customer disputes a charge with their bank or credit card company. From here, you'll receive an email that contains general guidelines on what you can do. For more information about this entire process, here's how to handle chargebacks and retrieval requests for QuickBooks Payments. 

I also suggest reaching out to your bank's customer support to verify how your money will be posted to your bank account after disputing the charge. They're the ones who can check the pending authorization holds and verify this information in a safe and secure environment.

You can also refer to the following article for more information about how long it takes to get your customer payments in your bank account after you process them: Find out when QuickBooks Payments deposits customer payments.  

Let me know if you need further information about processing disputes in QuickBooks. I'm always here to answer them for you. Keep safe, and have a great rest of the day!