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David Thorpe
July 7, 2026
Question

mobile app

  • July 7, 2026
  • 1 reply
  • 6 views

I don't seem to be able to do everything on my mobile app,  like adding a new account as I've been advised like when I go onto chart of accounts there's nothing coming up to add a new account as I've been told dose this only work on a laptop  ?

1 reply

G
GebelAlaina_MQuickBooks Team
QuickBooks Team
July 7, 2026

You're right, the mobile app does have some feature limitations, and adding a new account isn't possible there. Try logging in through your phone’s mobile browser or a laptop instead.

Once you're on the web version, go to the Register, and you will see the option to add a new account right there.

Let me know if you have any other questions. I’m always here to help.

 

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