Mobile Deposit

Welcome to the Community, Blake572. I understand that you want to use the Mobile Deposit feature in QBO.

The Mobile Deposit functionality is offered through QuickBooks Checking which has eligibility criteria that must be met. To be able to use this feature, your QuickBooks Checking account needs to be active and in good standing.

Allow me to share these articles that provide more details on using this feature: 

• Find Out More About Mobile Check Deposit
• Use Mobile Check Deposit With QuickBooks Checking

I would also recommend reaching out to our support team for QuickBooks Payments. They can review your account and check if you are eligible for this feature.

Here's an article on how to reach out to them: Contact Payments Support.

Additionally, I'll share these articles for additional guidance and resources when receiving online customer payments: 

• Find Out When QuickBooks Payments Deposits Customer Payments
• What To Do If Your Customers Can't Pay Their Invoices Online

Please don't hesitate to visit us again if you have any other questions about using QuickBooks Checking and working in QBO in general, Blake572. We're always here to provide troubleshooting and guidance to resolve payment-related concerns.