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23 replies

Rejeil_O
April 17, 2020

Thank you for posting here in Community @Kelsie504,

 

It might be, the recorded transaction in QuickBooks Online and the bank statement still not fully match. Let me walk you through how to fully match the partially matched transaction. Here's how:

 

  1. Go to the Banking tab.
  2. Choose the bank account you want to view.
  3. Select the Reviewed menu.
  4. Click the blue highlighted link under the Added or Matched column.
  5. Match the transactions that do not match yet.

I'll provided a screenshot for your reference.

 

I've also added a link in case you need help reconciling your account.

 

Also, you can refer to this article to learn more about bank activities in QuickBooks Online: QuickBooks Online Help Article.

 

If you have additional questions, just leave a message in the comment section.

    ejm999
    June 22, 2020

    I have a similar issue.  I have some deposit transactions flagged with the 'Partially matched' error, but I have no matched transactions and the message says 'Partially matched: $400.00 remaining out of $200.00'.  Why would the remaining be greater than the amount mentioned?????  I have tried numerous things to get this working, but can't seem to figure out why I'm getting the error.  Please note that I have 3 transactions for $200 on 3 different days, all of which show this error.

      ejm999
      June 22, 2020

      To clarify, it looks like I have 6 deposit transactions with this message.  In each case the 'remaining' amount is exactly double the 'out of' amount. 

       

      Partially matched: $187.16 remaining out of $93.58  ($93.58 is the amount of the deposit)

      Partially matched: $95.70 remaining out of $47.85 ($47.85 is the amount of the deposit)

      Partially matched: $400.00 remaining out of $200.00 ($200.00 is the amount of the deposit)

       

      Yvonne18
      February 21, 2024

      My issue was I couldn't find the confirm button. Apparently you need to have the window in full screen in order to see the options at the bottom of the screen.  Sure wish that was more intuitive. 

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